Customer Account Specialist Intern

Customer Account Specialist Intern (Jan 2026 Intake)This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

You will support the day-to-day management of customer accounts and assist in ensuring timely payment collection. You will work closely with internal teams such as Sales, Finance and Portfolio to track payment status, perform account reconciliation and help maintain accurate records.

This internship provides hands-on exposure to sales operations, customer account management and process coordination in a corporate environment.

Key Responsibilities

• Assist in tracking customer payments and updating collection status reports
• Support follow-up activities with internal stakeholders (e.g., Sales, Finance and Portfolio) to resolve outstanding payment or documentation issues
• Help prepare and organize documents such as invoices, contracts and collection summaries.
• Maintain accurate and up-to-date data in collection systems and shared trackers
• Assist in analyzing payment trends or account issues under guidance from the team
• Participate in process improvement initiatives to streamline collection workflows

Skills:

• Able to commit minimum 4 months from January 2026
• Strong proficiency in English (both written and spoken) is a must
• Good organizational and time management skills
• High attention to detail and accuracy in data handling
• Proficient in Microsoft Office (especially Excel and Outlook)
• Strong communication and teamwork skill.
• Comfortable working with numbers and financial data
• Proactive, responsible and eager to learn about sales operations
• Ability to maintain confidentiality when handling customer information

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Administration

Job Level:

N/A

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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