Sales & CRM Operations Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Talent Switch Full time $40,000 - $100,000 per year

This is an excellent role for someone who is organised, detail-oriented, and wants to grow in sales operations within the FMCG industry.

Key Responsibilities

  • Update and maintain the companys CRM system (Zoho, Hubspot, Salesforce,).
  • Ensure sales pipelines, leads, quotations, and follow-ups are accurately recorded.
  • Prepare weekly sales reports, dashboards, and basic performance summaries.
  • Assist the sales team with customer enquiries, order processing, and documentation.
  • Coordinate with warehouse, logistics, and finance teams on order status and deliveries.
  • Maintain product catalogues and update pricing lists when required.
  • Support the team in preparing proposals, presentations, and simple Excel reports.
  • Handle administrative tasks related to sales operations.

Requirements:

  • 5 years of experience in sales support, CRM admin, customer service, or general admin.
  • Basic understanding of CRM systems (Zoho, Hubspot, Salesforce,).
  • Strong organisational skills and attention to detail.
  • Good communication skills (English & Bahasa Malaysia).
  • Comfortable with Excel / Google Sheets.
  • Able to work independently, meet deadlines, and follow structured processes.
  • Experience in FMCG, distribution, or trading is an advantage but not required.

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