Assistant Executive Housekeeper

2 days ago

Port Dickson, Negeri Sembilan, Malaysia Thistle Port Dickson Resort Full time 65,000 - 130,000 per year
KEY RESPONSIBILITIES

A. Operational Responsibilities
1. Daily Housekeeping Operations
  • Oversee room attendants, public area attendants, linen runners, and supervisors.
  • Conduct daily briefing and allocate duties according to occupancy, arrivals, and departures.
  • Inspect guest rooms, suites, villas, and public areas to ensure cleanliness and maintenance compliance.
  • Ensure all rooms meet the resort's 5-star grooming and setup standards before releasing to Front Office.
  • Monitor turndown service standards for VIP guests and high-tier reservations.
2. Quality & Standards Control
  • Ensure SOPs, grooming standards, and hygiene guidelines are consistently followed.
  • Monitor room status discrepancies and resolve quickly with Front Office.
  • Ensure all housekeeping equipment (vacuum, trolleys, extractor) are cleaned and functioning.
  • Conduct corrective training for staff if standards not met.
3. Guest Service & Complaint Handling
  • Respond promptly to guest requests, complaints, and special arrangements.
  • Coordinate lost-and-found procedures, ensuring proper logging and secure handling.
  • Ensure VIP and long-stay guests receive personalized and consistent service.
4. Inventory & Linen Management
  • Monitor linen quality, par levels, and stock rotation.
  • Ensure linen room cleanliness and proper storage.
  • Coordinate with Laundry team for daily laundry operations and linen replenishment.
5. Safety & Compliance
  • Monitor chemical usage and ensure all SDS (Safety Data Sheets) are updated.
  • Ensure Housekeeping complies with ERT, fire safety, and hygiene guidelines.
  • Conduct periodic safety inspections in pantries, storerooms, and back-of-house areas.

Administrative Responsibilities (Paper JD)
1. Reports & Documentation
  • Prepare daily room reports, discrepancy reports, and shift summaries.
  • Submit monthly reports: productivity, inventory, deep cleaning schedule, and cost analysis.
  • Maintain staff attendance, scheduling, and OT control (important for HR compliance).
2. Staff Training & Development
  • Conduct on-the-job training (OJT) for new hires and refresher training for existing staff.
  • Ensure all staff are trained on SOPs: room cleaning sequence, public area cleaning, chemical handling, and equipment use.
  • Maintain training records for internal QA and audit purposes.
3. Duty Roster & Manpower Planning
  • Prepare weekly/monthly roster based on occupancy forecast and budgeted manpower.
  • Ensure correct manning levels for peak and low periods.
  • Manage leave planning and coordinate with HR to avoid understaffing.
4. Budget & Cost Control
  • Monitor housekeeping operational expenses: chemicals, guest supplies, linen replacement, amenities.
  • Ensure cost efficiency without compromising quality.
  • Assist the Executive Housekeeper in annual budgeting and CAPEX proposals.
5. Coordination with Other Departments
  • Work closely with Front Office on room readiness, VIP arrivals, and early check-in.
  • Coordinate with Engineering for room maintenance defects, PM schedules, and urgent repairs.
  • Coordinate with F&B for banquet setup requirements, beach cleaning events, and deep cleaning schedules.

JOB REQUIREMENTS
  • Minimum 3–5 years experience in Housekeeping, preferably in a 4 or 5-star hotel or resort.
  • Strong leadership skills and ability to manage a large team.
  • Familiar with Housekeeping SOPs, audits, room inspection checklists, and safety guidelines.
  • Good communication and interpersonal skills.
  • Able to work in a fast-paced resort environment with high occupancy and large public areas.
  • Strong attention to detail and passion for guest experience.
  • Knowledge of chemicals, equipment, linen control, and guest supplies management.
  • Able to work rotating shifts, weekends, and public holidays.

  • housekeeping assistant

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia BAYU BEACH RESORT PORT DICKSON Full time 20,000 - 24,000 per year

    Job Responsibilities:Clean and tidy guest rooms, bathrooms, and public areasEnsure cleanliness and hygiene standards are metReport maintenance issues or missing itemsAssist in laundry and linen handling when requiredSupport housekeeping team and supervisorsFollow safety and cleanliness SOPsRequirements:Experience in housekeeping is an advantagePhysically fit...

  • IT Executive

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia Traksons Corporation (M) Sdn Bhd Full time 42,000 - 60,000 per year

    Job Title: Maintenance ExecutiveJob Overview:Maintenance Executive is responsible for ensuring the resort's buildings, guest rooms, facilities and equipment are maintained in good working condition. The role involves hands-on repair work, preventive maintenance planning and coordination with internal departments to ensure smooth resort operations and guest...

  • housekeeping attendant

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia Thistle Port Dickson Resort Full time 14,400 - 72,000 per year

    Clean and tidy guest rooms according to hotel standards.Replace bed linens, towels, and guest supplies daily.Check and restock room amenities such as toiletries, coffee, and water bottles.Report any maintenance issues or damages to the supervisor.Ensure all assigned rooms and corridors are clean, safe, and well-presented.Assist in cleaning public areas when...

  • front office executive

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia BAYU BEACH RESORT PORT DICKSON Full time 168,000 - 504,000 per year

    Job Responsibilities:Oversee daily front office operationsEnsure smooth check-in, check-out, and reservation processesManage guest inquiries, feedback, and complaintsSupervise and support front desk staffCoordinate with housekeeping, maintenance, and other departmentsHandle billing, payments, and reportsMaintain service standards and SOP complianceAssist in...

  • front desk assistant

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia BAYU BEACH RESORT PORT DICKSON Full time 20,400 per year

    Job Responsibilities:Handle guest check-in and check-outManage reservations and room assignmentsAttend to guest inquiries and phone callsProcess payments and issue receiptsCoordinate with housekeeping and other departmentsMaintain front office records and reportsProvide excellent customer service at all timesRequirements:Preferably Malay male or...

  • maintenance executive

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia Eagle Ranch Resort Port Dickson Negeri Sembilan Full time 30,000 - 60,000 per year

    Facility & Equipment MaintenanceCarry out daily maintenance inspections around the resort, including guest rooms, public areas, recreational facilities, restaurants and landscaped areas.Perform repair works related to electrical, plumbing, air-conditioning, carpentry, and general building upkeep.Respond promptly to maintenance requests and resolve issues...

  • Hotel Receptionist

    2 weeks ago

    Port Dickson, Negeri Sembilan, Malaysia J One Hotels Sdn Bhd Full time 27,600 per year

    Hotel Innspire is a boutique hotel offering a unique blend of japanese muji modern minimalistic design. We are looking for a friendly and customer-focused Hotel Receptionist to be the first point of contact for our guests. The ideal candidate will ensure a warm welcome, smooth check-in and check-out process, and provide exceptional guest service throughout...

  • Weighbridge Helper

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia HENGYUAN REFINING COMPANY BERHAD Full time 48,000 - 96,000 per year

    The Weighbridge Helper is responsible for operating the weighbridge, recording the weights of lorries transporting finished products and chemicals, and ensuring accurate data entryGeneral Duties of Weighbridge Helper:Oversee overall housekeeping at the gantry, vessel area, pump area, interceptor 2, sealing shed, and POME unloading skid.Perform top loading...

  • F&B Executive

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia BAYU BEACH RESORT PORT DICKSON Full time 20,800 - 41,600 per year

    F&B ExecutiveResponsibilities:Oversee F&B department operationsAssist in menu planning & event coordinationManage inventory and staff schedulesEnsure guest satisfaction and quality service]Requirements:Minimum 2–3 years F&B supervisory experienceStrong organizational & problem-solving skillsAbility to lead a team and manage performanceJob Type:...

  • Admin Executive

    2 days ago

    Port Dickson, Negeri Sembilan, Malaysia TEGAS BIMBING KENCANA SDN BHD Full time 30,000 - 60,000 per year

    About the role This is an exciting opportunity to join TEGAS BIMBING KENCANA SDN BHD' as an Admin Executive. In this full-time position based in Negeri Sembilan, you will play a key role in supporting the smooth day-to-day administrative operations of the company.What you'll be doingProviding administrative support to the management team and staffAssisting...