front office executive
2 days ago
Job Responsibilities:
- Oversee daily front office operations
- Ensure smooth check-in, check-out, and reservation processes
- Manage guest inquiries, feedback, and complaints
- Supervise and support front desk staff
- Coordinate with housekeeping, maintenance, and other departments
- Handle billing, payments, and reports
- Maintain service standards and SOP compliance
- Assist in staff scheduling and training
Requirements:
- Preferably Malay male or female
- Minimum 2–3 years experience in front office or hospitality
- Strong leadership, communication, and customer service skills
- Able to work shifts, weekends, and public holidays
- Proficient in Bahasa Melayu & English
- Familiar with hotel PMS or front office systems
- Pleasant personality and well-groomed appearance
Job Type: Full-time
Pay: From RM1,700.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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