front office executive

2 days ago


Port Dickson, Negeri Sembilan, Malaysia BAYU BEACH RESORT PORT DICKSON Full time 168,000 - 504,000 per year

Job Responsibilities:

  • Oversee daily front office operations
  • Ensure smooth check-in, check-out, and reservation processes
  • Manage guest inquiries, feedback, and complaints
  • Supervise and support front desk staff
  • Coordinate with housekeeping, maintenance, and other departments
  • Handle billing, payments, and reports
  • Maintain service standards and SOP compliance
  • Assist in staff scheduling and training

Requirements:

  • Preferably Malay male or female
  • Minimum 2–3 years experience in front office or hospitality
  • Strong leadership, communication, and customer service skills
  • Able to work shifts, weekends, and public holidays
  • Proficient in Bahasa Melayu & English
  • Familiar with hotel PMS or front office systems
  • Pleasant personality and well-groomed appearance

Job Type: Full-time

Pay: From RM1,700.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person



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