Assistant Manager

3 days ago

Pasir Gudang, Johor, Malaysia EX COLOUR BY INAIYA Full time 25,000 per year

1) Tujuan & Skop

Memastikan setiap cawangan beroperasi mengikut standard EXCOLOUR melalui kawalan rekrutmen, latihan, operasi harian, KPI jualan, budaya kerja dan pengurusan stok.

2) Rekrutmen & Iklan Jawatan

  • Menyediakan iklan jawatan dan tapis calon dalam platform disediakan
  • Mengatur dan menjalankan saringan awal calon sebelum temuduga lanjut
  • Memastikan calon yang dipilih memenuhi syarat kompetensi & budaya syarikat

3) Penjadualan Pelanggan & Sokongan Cawangan

  • Membantu cawangan dalam pengurusan jadual pelanggan terutama waktu puncak
  • Menangani perubahan tempahan atau isu pelanggan dengan cepat
  • Menyokong operasi jika berlaku kekurangan staf

4) Onboarding & Latihan

  • Mengurus orientasi pekerja baharu mengikut SOP
  • Menyampaikan latihan asas servis, sistem dan customer handling
  • Memantau kemajuan staf sehingga capai tahap kompeten

5) Briefing Budaya & Buku Panduan

  • Menyampaikan budaya EXCOLOUR secara jelas dan konsisten
  • Memastikan staf memahami polisi dalam buku panduan syarikat
  • Membuat reminder berkala untuk mengekalkan disiplin dan etika kerja

6) Operasi Harian & Komunikasi

  • Memastikan kedai dibuka, ditutup dan berjalan lancar mengikut SOP
  • Pantau kehadiran, cuti dan sikap kerja staf
  • Menjadi penghubung antara cawangan dan pihak pengurusan

7) Jualan, KPI & Laporan

  • Memantau pencapaian jualan harian, mingguan dan bulanan
  • Mendorong upsell dan strategi tarik pelanggan baru serta repeat customer
  • Menyediakan laporan KPI kepada syarikat secara tepat waktu

8) Kawalan Stok

  • Memastikan stok mencukupi dan membuat order bila perlu
  • Memantau penggunaan produk agar tidak berlaku pembaziran
  • Mengurus stock take dan rekod keluar masuk produk

9) Pengagihan Cawangan & Jadual

  • Menyusun jadual staf berdasarkan keperluan setiap cawangan
  • Menyusun penempatan staf sementara jika berlaku kecemasan
  • Memastikan tenaga kerja optimum setiap hari operasi

10) Gaji, Disiplin & Dokumen

  • Mengumpul data kehadiran dan komisen untuk proses gaji
  • Mengurus tindakan disiplin awal mengikut panduan syarikat
  • Menyimpan rekod HR cawangan dengan teratur dan sulit

Kelayakan

  • Perempuan
  • Umur: 25 – 30 tahun
  • Pengalaman: 2 – 3 tahun sebagai Manager atau pernah mengendalikan pasukan (team)

Job Types: Full-time, Permanent

Pay: RM2,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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