E Commerce Business Development Executive

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia G2G Full time 60,000 - 180,000 per year

As a Business Development Executive, you will serve as a key driver of relationship growth, quality control, market insight, and product expansion. This is a multifaceted role that encompasses strategic analysis, partner engagement, and execution—underscoring the heartbeat of G2G's seller-facing operations.

Key Responsibilities

Relationship Management

Build and nurture strong, positive relationships with G2G partners and sellers

Conduct regular check-ins, engage in business reviews, and provide actionable feedback

Ensure high partner satisfaction and retention while identifying opportunities for deeper collaboration

Quality Control

Audit seller accounts, banners, and listings to ensure compliance with G2G policies

Raise quality alerts and work with sellers or internal teams to implement corrective actions

Document quality issues and track remediation actions to ensure follow-through

Data Analysis

Clean, organize, and maintain seller and product datasets

Build and manage analytical models, dashboards, and performance reports

Apply excel/Sheets formulas to evaluate seller performance, conversions, and revenue trends

Identify outliers or patterns and recommend improvements

Market Analysis

Monitor industry marketplace trends—price points, discounts, and promotions

Conduct competitor benchmarking (e.g., e-wallets, gift cards, game coins)

Present actionable insights to shape product strategy and promotional campaigns

Issue Detection & Resolution

Proactively identify product or service issues (e.g., failed delivery, chargebacks)

Coordinate with CS, tech, and seller to resolve such issues swiftly

Ensure issues are documented, tracked, and resolved satisfactorily

Product Expansion

Research emerging and trending digital goods worth adding to the platform

Engage internal teams or supply partners to onboard these new SKUs

Track performance of new listings and iterate for optimization

Partnership Approach & Research

Assess new seller segments or vertical expansion opportunities

Analyze potential partner profiles, margins, demand, and operational fit

Develop outreach campaigns and join pitch efforts for onboarding new sellers

What We're Looking For

Fresh Gradute or with internship experience in business development, marketplace operations, or account management (eCommerce, digital goods, or fintech preferred)

Preference to those able to communicate and write in Mandarin

Strong analytical mindset: proficient in Excel/Google Sheets (VLOOKUP, pivot tables, formulas)

Excellent verbal and written communication skills in Mandarin to serve Mandarin-speaking customers, English; additional languages are a plus

Detail-oriented with the ability to audit listings and ensure policy compliance

Proactive, organized, and capable of handling multiple responsibilities

Comfortable working cross-functionally across CS, Finance, Product, and Tech teams

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