Power Generation Field Service Technician

19 hours ago

Johor Bahru, Johor, Malaysia Cummins Veterans Career Site Full time

Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. Thank you for your interest in continuing to grow your Cummins career

We are looking for a talented Power Generation Field Service Technician, Level II to join our team in Johor Bahru, Malaysia. This will be Onsite role.

Diagnoses and completes less complex repairs to generators and components at the customer's site.

Key Responsibilities:

In this role, you will make an impact in the following ways: 

  • Engages customers in a courteous and professional manner. 
  • Anticipates and ensures prompt and efficient attention to customer needs 
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools 
  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor 
  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. 
  • Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation 
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

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