Network Engineer Lead

About the job

Why This Role Matters

Finexus operates mission-critical infrastructure that powers Malaysia's financial ecosystem. Our networks support high-availability transaction processing, secure connectivity, cloud workloads, data centre operations, and regulatory-compliant environments. The Network Engineer Lead ensures that this foundation is stable, secure, resilient, and future-ready.

This role is pivotal: the decisions you make influence system uptime, security posture, incident response, cloud and data centre performance, and the reliability of every product and platform Finexus delivers.

About the Role

The Network Engineer Lead oversees the full lifecycle of network infrastructure across development, UAT, production, and cloud environments. This includes architecture design, implementation, monitoring, troubleshooting, automation, and continuous improvement.

You will lead a team of Network Engineers, providing technical direction, coaching, and performance guidance. The role partners closely with Security, Cloud, Application, Infrastructure, and Compliance teams to ensure network operations meet high availability, security, and regulatory standards.

Mission / Expected Outcomes

Ensure secure, resilient, and highly available corporate and production networks.

Design and optimize network architectures for performance, scalability, and automation.

Lead and mentor a team of Network Engineers to deliver enterprise-grade network services.

Strengthen operational excellence through monitoring, automation, and documentation.

Support PCI-DSS, PCI-3DS, PCI-PIN, ISO27001, SOC2, BNM RMiT and other compliance requirements.

Maintain proactive incident response readiness and continuous improvement practices.

Key Responsibilities

Network Architecture & Strategy

Define and enhance network architecture across data centres, WAN, LAN, cloud, and hybrid environments.

Conduct R&D on emerging tools, technologies, and approaches to improve performance and reliability.

Drive automation improvements using network automation and IaC tools such as Terraform.

Implementation & Operations

Manage and maintain corporate, development, UAT, and production networks—including ISPs, firewalls, switches, routing, and VPN connectivity.

Perform configuration of firewalls (NAT, routing, port access), switches (VLANs, LAG, ACLs), and network devices.

Execute vulnerability management: firmware upgrades, patching, and remediation.

Lead cabling activities: laying, crimping, testing, tracing.

Oversee midnight/weekend maintenance windows and high-severity incident handling.

Troubleshooting & Monitoring

Lead diagnostics for packet loss, timeout, routing issues, and connectivity failures.

Use tools such as ping, telnet, traceroute, nslookup/dig, tcpdump, and Wireshark.

Implement and refine SNMP monitoring and alerting to support rapid incident response.

Security, Compliance & Audits

Ensure adherence to PCI-DSS, PCI-3DS, PCI-PIN, ISO27001, ISO9001, SOC-2, BNM RMiT, and other regulatory frameworks.

Coordinate and prepare audit evidence for compliance, certifications, and due diligence.

Support implementation of DNS, reverse proxy, Anti-DDoS, and secure network controls.

Team Leadership

Lead, coach, and develop Network Engineers to deliver high-quality operational results.

Set objectives, monitor performance, and foster a culture of accountability and continuous learning.

Promote operational discipline: documentation, SOPs, change control, and post-incident reviews.

Cross-Functional Collaboration

Work closely with Application, Cloud, Security, Operations, and Compliance teams to ensure seamless network connectivity.

Participate in BCP and DR exercises, ensuring network readiness and redundancy.

Support deployment and go-live activities for internal and customer-facing systems.

Key Requirements

Academic Qualification

Diploma or higher in Computer Science, Software Engineering, Computer Networking, or related fields.

CCNA or higher certification required (e.g., CCNP).

Additional certifications in network, cloud, or security are advantageous.

Experience

At least 5 years in computer networking, with proven experience in enterprise environments.

Hands-on experience with switches, routers, firewalls, VPN, routing protocols, and network automation.

Experience leading network projects or teams is highly advantageous.

Strong troubleshooting record across LAN/WAN, data centre, and cloud environments.

Technical Skills

Strong proficiency in:

-Network design, architecture, automation, and troubleshooting

-IP addressing, VLAN, routing protocols, NAT, IPSec VPN, SNMP

-Tools: ping, telnet, nslookup, dig, tcpdump, Wireshark

-Various enterprise switches, firewalls, and routers

Experience with Terraform or other Infrastructure-as-Code tools.

Scripting skills (advantageous).

Competencies & Leadership Qualities

Strong initiative, ownership, and problem-solving mindset.

Clear communication and stakeholder coordination skills.

Ability to plan, schedule, and manage operational priorities.

Leadership qualities: mentoring, providing direction, and raising execution standards.

Commitment to self-development through courses and certifications (exam Costs covered upon passing).