Senior Developer, Salesforce

We are seeking an experienced Senior Salesforce Developer to help maintain and enhance our Salesforce instances and processes to allow our organization to scale and our users to thrive. As a part of the Commercial Platforms team, this role will directly impact performance, security and effective business processes by partnering with all teams across Ambu.

Areas Of Responsibility
Act as L2 (Level 2) support for Salesforce. The Senior Salesforce Developer plays a crucial role in ensuring the smooth operation of the platform. This support level function as part of a structured IT service management approach at Ambu, ensuring that incidents, service requests and change requests are handled efficiently

Main Responsibilities

• Manages the lifecycle of Problems, aims to prevent Incidents, minimizes impact of unavoidable Incidents, and maintains information on Known Errors and Workarounds.
• Standard Issue Resolution: Handling common system errors, performance slowdowns, and missing data problems.
• Able to act as subject matter expert for sales processes
• Drive defining, estimating, and shaping technical approaches/solutions using best practices
• Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components
• Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business
• Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades
• Monitor error logs, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience
• Maintain and configure development and test instances for our internal sandboxes
• Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders
• Due to the significant number of users based in the US, it is essential that we provide adequate support and availability during US time zones. As a result, candidates should be prepared to work late hours at least a couple of times per week to ensure effective collaboration and support for stakeholders in that region. This flexibility is a key requirement for the role and will help maintain seamless communication and service delivery across the US.

Suggested Profile

• A degree in Computer Science, IT, Engineering, or a related field is preferred.
• 5-7 years of Salesforce development/administration experience.
• Proven expertise in managing and supporting Salesforce applications, specifically Salesforce Sales Cloud, Salesforce CPQ and Salesforce Manufacturing Cloud is highly preferred.
• Proficient in Salesforce integrations, APIs, and data modeling.

• Required Salesforce Certifications:

• Salesforce Administrator

• Salesforce Advanced Administrator
• Salesforce Platform App Builder

• Salesforce Developer I and preferably Salesforce Developer II

• Skills:

• Excellent problem-solving and decision-making abilities under pressure.

• Exceptional communication and interpersonal skills to engage with technical and non-technical stakeholders
• Fluency in English is required, both spoken and written.

General Capabilities

• Strong oral and written communication skills in English.
• Planning / Co-coordinating abilities
• Understand the need to work cross-functionally, and global.
• Strong collaboration skills
• Business oriented
• Structured
• Excellent problem-solving and decision-making abilities under pressure.
• Exceptional communication and interpersonal skills to engage with technical and non-technical stakeholders. Collaboration with colleagues from diverse culture backgrounds