Center Manager

1 day ago

Johor Bahru, Johor, Malaysia Elabram Systems Sdn Bhd Full time 40,000 - 60,000 per year

Job Responsibilities

Customer Support & Engagement

  • Assist in onboarding new parents and students into the learning community.
  • Explain program offerings clearly and help recommend suitable learning pathways.
  • Build and maintain positive relationships with parents as their main point of contact.
  • Engage regularly with families to create a supportive and connected community.

Program & Event Coordination

  • Assist in planning and running activities such as trial classes, workshops, sharing sessions, and community events.
  • Support internal programs, including competitions and special learning events.
  • Work closely with instructors to monitor students' progress and follow up with parents.
  • Manage class payment collection and handle related administrative tasks.

Operations & Administration

  • Handle general admin duties such as onboarding emails, data entry, research, and student records.
  • Ensure all information is accurately maintained and updated in the system.
  • Act as the relationship coordinator for students and parents, ensuring smooth communication.

Job Requirements

Skills & Qualifications

  • Strong communication and problem-solving skills.
  • Good command of spoken and written English.
  • Proactive, reliable, and comfortable working in a fast-paced environment.
  • Organized, detail-oriented, and able to handle multiple tasks at once.
  • Independent, responsible, and able to manage deadlines effectively.

Nice to Have

  • Interest in technology, coding, or engineering is an advantage.
  • Willing to learn and contribute to developing digital skills in young learners.
  • Experience in teaching, tutoring, or training is a plus.

Job Types: Full-time, Permanent

Pay: RM4, RM5,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • How long is your notice period?
  • Based on the job responsibilities listed above, how familiar are you with these tasks on a scale of 0–10.

Work Location: In person

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