Center Manager
1 day ago
Job Responsibilities
Customer Support & Engagement
- Assist in onboarding new parents and students into the learning community.
- Explain program offerings clearly and help recommend suitable learning pathways.
- Build and maintain positive relationships with parents as their main point of contact.
- Engage regularly with families to create a supportive and connected community.
Program & Event Coordination
- Assist in planning and running activities such as trial classes, workshops, sharing sessions, and community events.
- Support internal programs, including competitions and special learning events.
- Work closely with instructors to monitor students' progress and follow up with parents.
- Manage class payment collection and handle related administrative tasks.
Operations & Administration
- Handle general admin duties such as onboarding emails, data entry, research, and student records.
- Ensure all information is accurately maintained and updated in the system.
- Act as the relationship coordinator for students and parents, ensuring smooth communication.
Job Requirements
Skills & Qualifications
- Strong communication and problem-solving skills.
- Good command of spoken and written English.
- Proactive, reliable, and comfortable working in a fast-paced environment.
- Organized, detail-oriented, and able to handle multiple tasks at once.
- Independent, responsible, and able to manage deadlines effectively.
Nice to Have
- Interest in technology, coding, or engineering is an advantage.
- Willing to learn and contribute to developing digital skills in young learners.
- Experience in teaching, tutoring, or training is a plus.
Job Types: Full-time, Permanent
Pay: RM4, RM5,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- How long is your notice period?
- Based on the job responsibilities listed above, how familiar are you with these tasks on a scale of 0–10.
Work Location: In person
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