Area Manager

3 days ago


Malacca, Melaka, Malaysia Boost Juice Bars Malaysia Full time

Responsibilities:


• Perform hands-on operations work and handle the administrative responsibilities


• Engaging with each store manager to drive all KPI's


• Actively promote all company national marketing campaigns


• Controlling labor and cost of goods across the region


• Train, mentor and coach store managers & assist with their career growth.


• Conducting 1 on 1 meeting with each store manager on a weekly basis.


• Manage daily activities, including staffing, scheduling and customer interactions


• Leading the Boost customer experience throughout all stores.


• Completing company QAR (Quality assurance review) across all stores.


• Ensuring cash sales and float for all stores are tally and accurate


• Audit for equipment, supplies and materials

Requirements:


• Candidate must possess at least Diploma/ Advanced/ Bachelor's Degree in Food & Beverage Services Management or equivalent.


• Have min 2-5 years of working experience in the related field is required for this position.


• Prior experience in managing a cluster/ area of retail or F&B outlets is essential.


• Excellent interpersonal & communication skills with excellent written & spoken English.


• Must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage all the events


• Strong organizational skills to maintain the operations records


• Strong communications skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers


• Able to work under pressure


• Ability to work as part of a team in a fast-paced, continually changing environment.


• Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.



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