Area Manager
3 days ago
Responsibilities:
• Perform hands-on operations work and handle the administrative responsibilities
• Engaging with each store manager to drive all KPI's
• Actively promote all company national marketing campaigns
• Controlling labor and cost of goods across the region
• Train, mentor and coach store managers & assist with their career growth.
• Conducting 1 on 1 meeting with each store manager on a weekly basis.
• Manage daily activities, including staffing, scheduling and customer interactions
• Leading the Boost customer experience throughout all stores.
• Completing company QAR (Quality assurance review) across all stores.
• Ensuring cash sales and float for all stores are tally and accurate
• Audit for equipment, supplies and materials
Requirements:
• Candidate must possess at least Diploma/ Advanced/ Bachelor's Degree in Food & Beverage Services Management or equivalent.
• Have min 2-5 years of working experience in the related field is required for this position.
• Prior experience in managing a cluster/ area of retail or F&B outlets is essential.
• Excellent interpersonal & communication skills with excellent written & spoken English.
• Must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage all the events
• Strong organizational skills to maintain the operations records
• Strong communications skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers
• Able to work under pressure
• Ability to work as part of a team in a fast-paced, continually changing environment.
• Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.
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