Product Sales Executive
2 weeks ago
Key Responsibilities
Here are typical tasks / duties:
- Sales & Revenue Growth
- Achieve or exceed assigned sales targets (monthly / quarterly / annually).
- Identify and pursue new business opportunities: new accounts (clinics, hospitals, labs), new territories, new customer segments.
- Maintain and grow existing customer relationships to maximize repeat sales.
- Product Promotion & Presentations
- Conduct product demonstrations, technical presentations, elucidate clinical / functional benefits to healthcare professionals (doctors, surgeons, lab technologists, nurses etc.).
- Participate in medical conferences, trade shows, workshops.
- Coordinate with marketing to execute promotional campaigns, educational programs.
- Account & Territory Management
- Manage a defined territory: plan visits, calls, follow-ups.
- Develop action plans for territory growth.
- Monitor competitor product offerings and pricing, feedback to management.
- Tender / Contract Handling
- Participate in tender processes (government / hospitals etc.) including preparing submissions, follow-ups, negotiations.
- Ensure compliance with contract terms and manage renewal or expansion.
- Customer Support & After-Sales
- Ensure good customer satisfaction: address product enquiries, issues, or complaints.
- Follow up post-installation / purchase to ensure proper usage and maintenance.
- Provide training or ensure customers are trained on product use, if required.
- Product Knowledge & Feedback
- Maintain detailed knowledge of product features, indications, technical specifications, regulatory status etc.
- Monitor market trends, competitor behaviors; collect feedback from customers to help shape product improvements or marketing strategy.
- Reporting & Administrative Tasks
- Prepare regular sales reports, forecasts, expense reports.
- Manage sales documentation: orders, quotations, contracts.
- Maintain customer databases and product records.
- Ensure compliance with regulatory, company policies, and ethical standards (codes of conduct, medical regulations etc.).
Qualifications & Skills
Typical requirements may include:
- Bachelor's degree in Life Sciences, Biomedical Science, Medical Technology, Engineering, Business, or related field.
- Experience (1-5 years depending on level) in medical/healthcare sales, medical devices, diagnostics or pharmaceuticals.
- Strong communication and presentation skills; ability to explain technical / clinical information clearly.
- Good negotiation skills.
- Self-motivated, target driven, able to work independently and manage territory.
- Able to travel as needed; valid driver's license / own transport is often required.
- Good interpersonal skills; ability to build and maintain relationships with health professionals and stakeholders.
- Strong organizational, planning, and time management skills.
Job Type: Permanent
Pay: RM3, RM4,300.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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