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logistics supervisor

2 weeks ago


Subang Jaya Selangor, Malaysia SEPADU FLEET SDN. BHD. Full time 90,000 - 120,000 per year

Key Responsibilities

  1. SOP Enforcement & Compliance

  2. Ensure full compliance and enforcement of SOPs in handling loose shipments and chartered route services from pickup to delivery.

  3. Drive toward zero inter-station miss-sorting, implementing corrective actions and staff training where required.
  4. Participate in SOP reviews and ensure team alignment to updated processes.
  5. Team & Service Performance

  6. Drive team performance to achieve service excellence, focusing on zero miss-sorting and 100% on-time delivery.

  7. Conduct daily team briefings to reinforce priorities, communicate service requirements, and resolve operational issues.
  8. Monitor driver performance and implement continuous improvement initiatives.
  9. Customer Service & Relationship Management

  10. Perform customer visits and service review meetings to track service levels, address concerns, and build trust.

  11. Act as a farming role to strengthen existing customer relationships and support the Sales team in securing new business opportunities.
  12. Billing & Revenue Assurance

  13. Ensure on-time billing of all shipments handled by Sepadu Mega.

  14. Drive compliance to the requirement that all shipments must be billed within 3 days after service rendered.
  15. Enforce a weekly billing cycle with zero backlog.
  16. Cost & Resource Management

  17. Drive effective vehicle utilization to maximize productivity and minimize idle capacity.

  18. Monitor operating costs and implement measures to improve cost efficiency in logistics operations.

Skills & Attributes

  • Strong leadership and people management skills.
  • Excellent knowledge of logistics SOPs, linehaul, and distribution operations.
  • Customer-oriented mindset with strong interpersonal and communication skills.
  • Analytical, detail-oriented, and able to enforce compliance effectively.
  • Ability to multitask in a fast-paced operational environment.
  • Full time position available. (Monday – Friday 9.00am – 6.00pm)
  • (Saturday 9.00am – 1.00pm)

Ability to Commute:

  • Subang Jaya (Required)

Ability to Relocate:

  • Subang Jaya: Relocate before starting work (Required)