Customer Service

2 weeks ago


Kuala Lumpur Centre Kuala Lumpur, Malaysia BrainHunters Workforce Solutions Sdn Bhd Full time 40,000 - 60,000 per year

Job Scope:

  • Previous working experience in customer service, or customer service-related fields is an added advantage but not necessary.
  • Possess good telephone etiquette with a pleasant voice.
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritize and manage time effectively & social media savvy.
  • We are seeking candidates proficient in Mandarin and Cantonese to effectively communicate with Mandarin-speaking clients.
  • Maintain accuracy of information given to customers
  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs

Requirements:

  • Graduate / SPM with minimum of 2 years' experience.
  • Diploma and Degree Fresher, encouraged to apply
  • Perform other task as assigned Customer Support.
  • Supporting China, Hong Kong / Taiwan Customers.
  • Basic computer skills
  • Strong service orientation
  • Willingness to learn additional products

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