Digital Solutions Engineer-AI Specialist

Job Title: Digital Solutions Engineer-AI Specialist

Location: No. 4 Jalan Kartunis U1/47 Temasya Industrial Park, Glenmarie, Shah Alam Selangor 40150 Malaysia

Key Responsibilities

Specialization in BrainBox AI Solutions

● Develop deep expertise in BrainBox AI solutions, with a focus on both technical capabilities and sales strategies.

● Serve as the primary technical and commercial resource for BrainBox AI within the region, integrating solutions into Trane's suite of offerings.

● Engage with BrainBox AI's product roadmap, staying current on technology updates and enhancements to ensure the highest level of competency.

Digital Solution Training, Demonstration, and Support

● Deliver comprehensive training and demonstrations specifically on BrainBox AI solutions for both internal Trane teams and external clients.

● Provide technical pre-sales support and solution configuration focused on BrainBox AI product capabilities, client business outcomes, and KPIs.

● Create targeted user tutorials, sales enablement materials, and documentation to support BrainBox AI training and market adoption.

Sales Enablement and Market Opening

● Collaborate closely with Trane Sales professionals to drive successful sales of BrainBox AI projects in the territory.

● Conduct digital needs assessments, enhance connectivity and CMSA adoption and positioning BrainBox AI as the optimal solution for customer requirements and sustainability goals.

● Lead strategic pursuits for BrainBox AI, including deal coaching, pipeline management, and service agreement reviews to ensure discipline and sales hygiene.

● Achieve and exceed targets for opening new market opportunities and securing successful BrainBox AI project sales.

Onboarding and Technical Operations

● Manage seamless transitions from sales to operations for BrainBox AI project deployments, ensuring outcomes are delivered and customer expectations are exceeded.

● Guide customers through secure remote access, credential management, and data acquisition specific to BrainBox AI enabling sustained analytics and connectivity.

● Mentor field technicians in BrainBox AI connectivity and troubleshooting, ensuring data-driven success and ongoing customer value.

Collaboration and Leadership Growth

● Partner with local field leadership and digital product management to understand territory-specific needs, customizing BrainBox AI solutions appropriately.

● After successfully opening the market with BrainBox AI (through demonstrated sales success), assume a leadership role, guiding digital transformation efforts and mentoring peers within the territory.

● Contribute feedback from market engagements to BrainBox AI and Trane product development teams.

Continuous Improvement

● Stay up to date with BrainBox AI and industry trends, identifying opportunities for process improvements and new digital offering creation.

● Participate in regular team meetings and knowledge-sharing sessions focused on BrainBox AI solution advancements and overall digital innovation.

Qualifications

● Demonstrable expertise in artificial intelligence, IoT, or relevant applications, knowledge of interface, integration, and customization for client-specific needs.

● Proven track record in successful sales and technical deployment of digital or AI-based solutions.

● HVAC related or industrial experience is a must

● Minimum 5 years' experience in technical support, pre-sales, application engineer

● Bachelor's degree in computer science, Information Technology, Software Engineering, or a related field.

● Fluent in English.

Job Type: Full-time

Application Question(s):

• Do you have a minimum of 5 years' experience in technical support, pre-sales, or as an application engineer for AI, IoT, or digital solutions?
• Do you have experience in HVAC or industrial environments applying AI or IoT-based solutions?
• Are you proficient in AI, IoT, or relevant applications with hands-on knowledge of interface, integration, and customization for client-specific needs?

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person