Operations Executive
2 days ago
Job Responsibilities
Operations Management
Coordinate with the Singapore team on daily operational execution.
- Order cleaning chemicals and equipment for ongoing projects.
- Arrange for replacement cleaners and transportation as needed.
- Plan and optimize work schedules for cleaning specialists.
Client & Team Support
Collaborate with customer service, billing, and sales teams to resolve client issues.
- Support operational needs by managing service reports and scheduling ad-hoc tasks.
Staff Management
Oversee cleaner attendance, including medical leave and absenteeism.
- Manage worker schedules to ensure efficient utilization of working hours.
Process Improvement
Work with the operations team to improve workflows and optimize task efficiency.
- Coordinate with different departments to ensure service commitments are met on time.
Requirements
Minimum SPM, Diploma, or Degree in any relevant field.
1-2 years of experience in operations or administrative roles preferred.
Strong interpersonal and communication skills.
Fluent in Mandarin, English and Malay; Malay proficiency is an advantage. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Immediate availability preferred.
5.5-day work week
- Monday to Friday: 7:00 AM – 4:00 PM
- Saturday: 7:00 AM – 11:00 AM
Must be contactable outside working hours to resolve urgent operational issues.
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