Loan Consultant
2 days ago
- Provide professional consultation to customers on various loan products, including mortgages and personal loans.
- Assess customers' needs and financial situation to recommend suitable loan solutions.
- Explain loan features, benefits, and repayment structures clearly to customers to help them make informed decisions.
- Convince and guide customers through the loan application process to ensure successful approval.
- Build and maintain good relationships with customers to encourage trust and long-term cooperation.
- Ensure compliance with company policies, procedures, and relevant regulatory requirements.
- Achieve monthly sales targets and contribute to overall team goals.
- Stay updated on industry trends, competitors' products, and regulatory guidelines.
- Minimum SPM / Diploma / Degree in Business, Finance, Banking, or related field.
- Proven experience in loan consulting, sales, preferably in banking/financial services.
- Good knowledge or interest in mortgage, personal loan.
- Strong communication, negotiation, and interpersonal skills with the ability to build trust and convince customers.
- Result-oriented, self-motivated, and able to work independently with provided leads.
- Ability to work under pressure and handle rejection professionally.
- Proficient in Microsoft Office and familiar with CRM systems.
- High level of integrity and professionalism in handling customer information.
- Friendly and supportive team culture
- Medical claim coverage
- Weekly team activities
- Performance and bonuses
- Team-building events
- Birthday leave
- Birthday celebrations
- Training and professional development
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