Supply Chain Manager

• Manage and provide proper guidance and training to the Supply Chain team.
• Coordinate and monitor 3PL and 4PL activities related to inventory,warehousing, and secondary assembly within the scope of GDPMD, ensuring service KPIs are met.
• Collaborate with distributors on demand forecasts, order replenishment,invoicing, and goods receipt.
• Monitor and track inventory issues, escalating unresolved matters to ensure timely and satisfactory resolution.
• Manage inventory targets—including safety stock levels, fill rates, andmonths-on-hand (MOH)—as approved by management.
• Prepare and present reports on forecast accuracy and inventory performance versus targets to management.
• Monitor inventory at the SKU level and recommend rationalization or adjustments based on demand trends.
• Manage and monitor back orders, shipments, and freight-related issues.
• Maintain and improve documentation and SOPs for the Procure-to-Pay and
• Order-to-Cash processes.
• Oversee inventory reconciliation and reporting.
• Lead process improvement initiatives within the Supply Chain team.
• Lead cross-functional collaboration to implement best practices and
• streamline operations.
• Manage the supply chain budget and review operational performance against
• plans.
• Oversee the development and implementation of staff training plans.
• Ensure stock rotation and inventory management are performed in accordance with internal procedures.
• Coordinate with manufacturers or distribution centers to resolve stock discrepancies during goods receiving.
• Communicate product storage and transportation requirements clearly to 3PLpartners.
• Coordinate product disposal activities with 3PL, 4PL, and relevant internal departments.
• Maintain accurate distribution records, including for implantable medical devices, in compliance with GDPMD.
• Ensure that the Local GDPMD Quality Management System is effectively implemented and maintained within the Supply Chain department.
• Perform other ad-hoc tasks as assigned.

Requirements

• Minimum of 5 years' experience, including warehousing and distribution within a 3PL-managed environment, focused on order fulfillment in the medical devices industry and an order-to-cash business model.
• At least 2–3 years in a managerial or leadership role with a proven track record of leading supply chain teams.
• Experience managing end-to-end supply chain activities, including demand planning, warehousing, inventory control, distribution, and logistics.
• Familiarity with Malaysian customs regulations and import/export documentation requirements.
• Exposure to working with 3PL/4PL providers, warehouse automation, and transportation partners in Malaysia.
• Hands-on experience with ERP systems (e.g., SAP, Oracle) and forecasting tools (e.g., JDA).
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
• Excellent problem-solving, analytical, and decision-making abilities.
• Strong negotiation and vendor management skills.
• Good understanding of supply chain KPIs, budgeting, and continuous improvement initiatives.

Benefits

• Work with a leading multinational in healthcare and vision care.
• Opportunities to grow in supply chain, logistics, or operations within a regulated industry.
• Gain hands-on experience with regulated supply chains, inventory management, and compliance.
• Exposure to state-of-the-art medical devices and ophthalmic products.
• Contribute to products that improve vision and health worldwide.
• Learn and work within ISO-certified and GMP-compliant supply chain systems.
• Build connections with global and regional teams.
• Be part of a well-established multinational with a strong market presence.
• Enjoy competitive salary, health coverage, and professional development programs.