Manager – Business Process and Internal Control

2 days ago

Subang Jaya Selangor, Malaysia ZUS COFFEE Full time 90,000 - 120,000 per year

Position Responsibilities

  • Design, implement, and maintain effective internal control procedures across key business areas (operations, supply chain, production, finance).
  • Embed control ownership within business teams and ensure compliance with Group policies, COSO principles, and local regulations.
  • Review and enhance control design to address process gaps, segregation of duties, and system workflow approvals (ERP/POS).
  • Monitor key control indicators, identify risks, and support process owners in implementing corrective or preventive measures.
  • Lead control self-assessment activities and ensure timely resolution of control deficiencies.
  • Collaborate with Finance, Operations, and IT teams to automate and optimize controls for efficiency and transparency.
  • Conduct control awareness programs and provide training to strengthen a control-conscious culture across all levels.
  • Support compliance with Malaysian statutory requirements (SSM, LHDN, SST, MOH, PDPA, KPDN).

Qualification and Experience

  • Bachelor's Degree in Accounting, Finance, Business, or related field.
  • Professional certification (CIA, CPA, ACCA, CIMA) preferred.
  • Minimum
    7–10 years' experience
    in internal control, risk management, or process compliance (F&B and/or retail preferred).
  • Strong understanding of internal control frameworks (COSO) and control automation.
  • Experience with ERP/POS systems (e.g., SAP, Oracle, Toast, Revel).
  • Excellent analytical, problem-solving, and stakeholder management skills.
  • Excellent analytical and communication skills; fluent in English and Bahasa Malaysia.
  • Hands-on, proactive, and able to work effectively in a fast-paced, multi-location environment.

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