Head Presales

Job title:
Head - Presales

Location:
Malaysia

Job-type:
Full Time

EC-Council (
) is
the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Position Overview

We are seeking an experienced Head of IT Presales (Networking & Security) professional to join our team. In this key role, you will provide technical presales expertise and support to the sales team, ensuring customers receive optimal solutions aligned with their business needs.

Key Responsibilities

• Engage with customers to understand their business needs and challenges and propose tailored IT solutions.

• Work closely with the sales team to craft winning proposals and deliver impactful product demonstrations.

• Provide technical presales support by conducting assessments, designing solution architectures, and preparing Bills of Materials.

• Keep up to date with industry trends, emerging technologies, and the competitive landscape to identify new opportunities.

• Collaborate with product and engineering teams, sharing feedback and insights to enhance our solutions.

• Support post-sales activities when required to ensure a smooth handover and high customer satisfaction.

• Strong knowledge of cyber security ecosystem and landscape, including the latest cyber security trends and threats.

• Conduct product demonstrations, technical briefings, and Proof of Concepts (PoCs) to highlight the value of our client's cybersecurity offerings.

• Work with technical teams to design comprehensive security solutions across various domains, including SIEM, EDR, IAM, NGFW, and cloud security, to address complex client requirements.

• Strong communication skills to act as a bridge between customers and the service operations team.

• Willing to work beyond business hours or be on-call as and when required.

Required skills, experiences and qualifications

•Minimum 5 years' experience in IT Presales or Technical Sales, ideally within networking and IT security.

• Solid technical knowledge in network design, security solutions, and enterprise IT infrastructure.

• Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.

• Demonstrated capability to understand customer needs, map them to technical solutions, and develop persuasive proposals.

• Practical experience with IT infrastructure, networking protocols, and security technologies.

• Possess at least 1 or more security-related certifications, such as CEH, CISA, CISM, SECURITY+, OSCP, etc.

• Able to work independently and collaboratively, with a strong customer-focused approach.

• Strong Linux or Windows system administrator skills.

Join Our Team:

At EC-Council, our vision is to empower people at the heart of a safer digital universe driven by trust, integrity, excellence, inclusion, collaboration, and impact. We believe in advancing the pursuit of cybersecurity excellence by developing talent with the relevant knowledge and practical skills to navigate cyber insecurity.

Take the next step in your career and join us on our journey of growth and success. Apply now and be part of a dynamic team that is shaping the future of our organization.

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

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Please review our policy here: EC-Council Privacy Policy – User and Company | EC-Council. Submission of your application will be considered as your acceptance of the terms stated above.