QAQC & Service Senior Technician

1 day ago

Shah Alam, Selangor, Malaysia Powerwell Full time 60,000 - 120,000 per year

Key Responsibilities:

Service (main priority)

  • Report to QAQC & SERVICE ASSISTANT MANAGER
  • Work independently with minimal supervision; lead and guide junior technicians during site activities.
  • Perform advanced on-site testing, commissioning, troubleshooting, and rectification of switchboard systems to ensure compliance with performance and safety standards.
  • Collaborate with engineering teams to resolve complex technical issues, implement modifications, and recommend improvements for reliability and efficiency.
  • Take the lead in addressing punch list items and coordinating with service & project engineers to achieve project completion deadlines.
  • Plan and conduct preventive maintenance, ensuring early detection and resolution of potential issues to minimize downtime.
  • Ensure proper documentation of all service activities, including test results, modifications, repairs, and punch list rectifications, with a focus on accuracy and traceability.
  • Provide technical input for root cause analysis, drive corrective and preventive actions, and support continuous improvement initiatives.
  • Train and mentor junior technicians and clients on operation, maintenance, and rectification procedures.
  • Handle direct client communication when required, providing professional technical support and ensuring customer satisfaction.
  • Perform other duties and responsibilities assigned by management from time to time.

QAQC (support during site idle mode)

  • Report to QAQC & SERVICE HOD.
  • Support QAQC supervisors by leading factory quality inspections, testing, and acceptance procedures.
  • Share knowledge on new switchgear technology and train QAQC team members to enhance competency.
  • Assist QAQC teams in ensuring compliance with ISO, safety, and company quality standards.
  • Perform other duties and responsibilities assigned by management from time to time.

Requirements:

  • Diploma/Degree in Electrical Engineering or equivalent (Chargeman, Wireman, or other certified technical competencies preferred).
  • Minimum 3–5 years of relevant experience in switchboard servicing, testing, or QAQC roles (experience in leading site teams is highly advantageous).
  • Strong technical knowledge of electrical switchboard systems, components, and international safety standards.
  • Proven ability to lead teams, mentor juniors, and liaise effectively with clients and management.
  • Excellent problem-solving, analytical, and decision-making skills with high attention to detail.
  • Ability to work independently, manage multiple priorities, and perform under pressure in fast-paced environments.
  • Flexibility to travel for site assignments.
  • Valid driving license and clean driving record.

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