Assistant Manager, Claims

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Full time

3-5 sentence summary about the role considering these questions: what is the opportunity? How is this role contributing to our mission? What will they get from this opportunity?

Position Responsibilities:

  • Handle and manage specific claims by conducting investigations, evaluations and adjudicate on moderate to high level claims
  • Has an efficiency communication and collaboration with Distribution Channel, Underwriting, Actuary, Legal and Risk Management
  • Able to work within specific limits authority, conduct and coordinate investigations on technically complex claims.

Required Qualifications:

  • 5 years of working experience in claims function
  • Good interpersonal skill
  • An eye for detail ​

Preferred Qualifications:

  • [Xx]

  • [Xx]

  • [Xx]

  • [Xx]

  • [Xx]

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

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