Lead Database Administrator

13 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Vipicks Resources Sdn Bhd Full time

About the Job

  • Provide advanced technical support (Level 3) on the Database platforms, maintain the operations and management for Oracle (Primary), MS SQL (Primary), MySQL (Secondary) and DB2 (Secondary) databases
  • Supervise a diverse team of skilled Database administrator professionals in a fast-paced enterprise environment
  • Provide work guidance and mentoring to subordinates and junior resources
  • Technical SME assessment, migration or upgrade of Oracle, MS SQL, MySQL and DB2 database
  • Ensure Database administrators adhere to company service request, incident, change, release and patch management process
  • Ensure Database administrators members attend to major and critical Wintel alerts from Broadcom CA Unified Infrastructure Management monitoring platform
  • Ensure day to day operations of Database maintenance, patching, hardening and service requests
  • Participate in Priority 1 and 2 Incidents by directing Database administrators to perform recovery of Database related issues
  • Participate and oversee Database maintenance, health check and server troubleshooting activities
  • Prepare work schedules to include daily support schedules, holiday work schedules, on call rotations and 24/7 standby support engineer duty roster to ensure adequate coverage at all times
  • Prepare Incident Root Cause Analysis report for the Priority 1 and 2 critical incidents relating to Database platform
  • Monitor the groups Manage Engine SDP (Service Desk plus) ticket queue to ensure all service request tickets are assigned to Database administrators and resolved within established SLAs
  • Ensure proper planning and execution of company Disaster Recovery support and Database maintenance activities
  • Prepare and submit required weekly and monthly reports regarding Oracle Exadata / ExaCC capacity, issues and risks
  • Perform annual performance reviews for downline staffs based agreed KPIs
  • Attend to regulatory and internal audit requirements (audit artefacts preparation) and work towards remediating audit findings relating to Database platform
  • Recommend and propose process improvement to improve team productivity and efficiency
  • Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
  • Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
  • Highlights any potential concerns /risks and proactively shares best risk management practices
  • Other responsibilities entailed

We are looking for people who

  • Tertiary qualification in Information Technology or any equivalent qualifications
  • At least 7 years of Oracle and Microsoft database administration experience
  • Possess Oracle Certified Professional (OCP) preferably
  • High level of integrity, takes accountability of work and good attitude over teamwork
  • Takes initiative to improve current state of things and adaptable to embrace new changes

*Office location accessible by public transport

Job Types: Full-time, Permanent

Pay: RM14, RM18,000.00 per month

Application Question(s):

  • Are you fine to 24/7 standby support?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Oracle and Microsoft database administration: 6 years (Required)
  • leading DBA: 2 years (Preferred)

License/Certification:

  • Oracle Certified Professional (OCP) (Preferred)

Work Location: In person

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