NOC Engineer

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia ParaCell Sdn Bhd Full time 32,400 - 38,400 per year

Job Role: Level 1 - Network Operating Center Engineer

Contract 12 months

Location: Menara TRX, KL

Working hours: 7am-7pm (Rotational Shift)

Responsibilities:

  • Monitor and handle alarm management & ticket management for the assigned Network Services.
  • Fault remedy requiring on site presence is dispatched timely (as per the SLA / severity matrix) to the field operations organizations.
  • Perform initial analysis to identify issues follow by restoration if possible (1st line of support).
  • Perform escalation and notification to keep management and other business units informed during system outages.
  • Regular follow up on the events with relevant departments working on it as per the process.
  • Work towards the task assigned by the Shift Manager/NOC Manager.
  • To ensure security is implemented and maintained in accordance with Security and Risk Management directives of the organization.
  • Alignment to the organizational guidelines, departmental processes & procedures.

Key Qualifications:

  • Certifications: Any Certification related to Telecom shall be an added advantage.
  • Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / LTE network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation/integration processes along with Access, Core, Transport, Cloud and Service Networks.
  • Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited

Salary package:

  • Salary RM2700 - RM3200/month
  • OT Claimable

Job Type: Contract

Contract length: 12 months

Pay: RM2, RM3,300.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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