Network Engineer

Overview

We are seeking a skilled Network Engineer with strong Cisco routing & switching knowledge and a solid understanding of service provider environments. The ideal candidate will possess CCNA/CCNP-level networking skills, basic cybersecurity knowledge, and previous experience with Transmission / DWDM technologies. This role involves designing, delivering and supporting network infrastructures for high-availability service provider and enterprise operations.

Key Responsibilities

• Design, configure, and maintain IP/MPLS, routing, and switching infrastructure in a service provider and enterprise environment.
• Perform hands-on troubleshooting on Cisco devices (routers, switches, firewalls).
• Deliver HLD/LLD/MOP/As-built and similar documents.
• Implement and support BGP, OSPF, MPLS, QoS, and related SP technologies.
• Assist in the planning and operation of transmission systems, including DWDM, OTN, and SDH (preferred).
• Participate in network upgrades, migrations, and capacity planning.
• Monitor performance, identify bottlenecks, and optimize network availability.
• Apply fundamental cybersecurity best practices in day-to-day operations.
• Deploy Cybersecurity solutions based on Fortinet and F5 products.
• Work closely with NOC, operations, and engineering teams to resolve incidents.
• Maintain accurate documentation: network diagrams, configurations and change records.
• Participate in on-call rotations and provide Level 2/3 support when needed.
• Deployment project plans, installation and implementation coordination, hands-on configuration, end to end testing of carrier grade/class networks
• Maintains customer rapport by listening to and resolving concerns; answering technical inquiries through email and/or phone support.
• On-call, On-site support to rectify faults and outages in accordance with the specified response and resolution time's KPIs.
• Provide technical insights, short term and long term fault resolutions to address customer expectations and KPIs based on the Service Level Agreement (SLA).
• Manage sub-contractors and ensure they deliver services as per agreed scope of work.
• To provide contractor and/or stakeholder technical trainings for skills upgrade and implementation/roll-out support.
• To provide peer training to team members to enhance/upgrade existing skills as needed to support project technical issues.
• Work closely with respective Project Teams from pre-sales, planning and implementation on role-play, round table discussions, best practice sharing, meeting to continuously support and maintain working process flow in order and according to project directions and KPIs.
• Spares and Inventory Management System.
• Maintain safe work environment by following codes, standards, and legal regulations.
• To adhere to internal and external requirements on business ethnics and SOPs.
• General Wireless, Networks, Cloud, Orchestration and Automation Engineering Support.
• On-call, stand-by support if necessary and/or as project demands.
• Validate solution in NECOMAL Lab before delivering to customers
• Maintain NECOMAL Lab by introducing new solutions and platforms.
• Design & planning of network infrastructure: plan, design and implement wired (fiber / DWDM / optical) and wireless networks (LAN/WLAN/enterprise-campus/WiFi), including routers, switches, controllers, wireless access points, optical transceivers, fiber-route planning, etc.
• Installation, configuration & deployment: set up network equipment (switches, routers, wireless APs/controllers, DWDM/optical gear, firewalls, load-balancers, etc.), do the cabling or fiber termination or OSP (outside-plant) work when needed (for fiber/optical networks), or wireless controller/AP configurations.
• Network administration & maintenance: monitor and maintain the network (wired, wireless, DWDM/optical, telco links), ensure availability, perform upgrades, patches, firmware updates; manage network security (firewalls, VPNs, access control), VLANs, routing, etc.
• Troubleshooting & incident management: diagnose and handle network issues, outages, fiber faults (for DWDM/fiber), connectivity problems, wireless network issues, optical link problems; coordinate with NOC, field teams, vendors, service providers for restoration.
• Network capacity & performance planning: manage fiber-network capacity, plan network expansion or upgrades, ensure fiber routes / links meet capacity and redundancy requirements, track usage and forecast demand.
• Documentation & reporting: produce and maintain network diagrams, as-built drawings, site surveys, change logs, SOPs, operational procedures, technical and site documentation.
• Collaboration with vendors / third-parties / service providers: coordinate with telecom carriers, vendors, engineers, field technicians during installation, maintenance, trouble-tickets, on-call support or project delivery.

Required Qualifications

• Cisco CCNA certification/level (required)
• Fortinet NSE4 certification/level (required)
• Cisco CCNP (R&S / Enterprise / Service Provider), Juniper JNCIP, Huawei HCIP or equivalent experience

• Strong understanding of:

• Routing protocols (BGP, OSPF, IS-IS)

• MPLS, LDP, RSVP, VRFs
• VLANs, STP, EtherChannel, QoS
• Hands-on experience with Cisco IOS/IOS-XE/IOS-XR, Juniper JunoOS and Fortigate FortiOS.
• Basic knowledge of cybersecurity concepts (firewalls, ACLs, VPNs, IDS/IPS, Web Filtering, UTM, hardening).
• Familiarity with Service Provider network architectures, including backbone, aggregation, core/edge, and peering.
• Understanding of network monitoring tools (SNMP, NetFlow, syslog).
• Ability to provision, maintain and perform tasks on servers based on LINUX and WINDOWS Network Management Systems environment.

Preferred Qualifications

• Previous hands-on experience with Transmission / DWDM / OTN / SDH systems (Huawei, Ciena, Nokia, Infinera, etc.).
• Experience with IPv6 deployment and dual-stack operations.
• Exposure to automation/scripting (Python, Ansible).
• Knowledge of telecom infrastructure, fiber networks, or data center networking.
• Experience working in ISP, telecom operator, or large service-provider networks.
• Wifi basic knowledge and deployment
• Segment Routing and SRv6

Soft Skills

• Strong analytical and troubleshooting skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Good communication and documentation skills.
• Team-oriented with the ability to collaborate across departments.
• Adaptability to new technologies and evolving network designs.
• Customer Focus (Proficient level)
• Problem Solving Skills (Proficient level)
• Process Improvement (Proficient level)
• Emotional Intelligence (Basic level)
• Analytical and Structured Thinking (Proficient level)
• Communication (Proficient level)
• Quality of Work (Proficient level)
• Cost Consciousness (Basic level)
• Teamwork/Collaboration (Master level)
• Passion for Innovation (Master level)
• Drive Changes (Proficient level)