Enterprise Resources Planning Program Manager

1 day ago

Penang, Malaysia Frencken Full time 90,000 - 120,000 per year

Role Summary

The ERP Program Manager will lead the end-to-end discovery, implementation, optimization, and governance of ERP systems across Frencken's IMS Division. This role is pivotal in driving digital transformation, harmonizing business processes, and enabling data-driven decision-making across manufacturing, finance and supply chain operations.

Key Responsibilities

Program Leadership & Strategy

  • Develop and execute the ERP program roadmap aligned with IMS's operational and strategic goals.
  • Collaborate with external ERP consultants and lead cross-functional teams through all phases of ERP lifecycle: planning, design, deployment, stabilization, and continuous improvement.
  • Serve as the primary liaison between business units, IT, and other external stakeholders vendors to ensure business alignment and operational accountability.

Process Harmonization & Optimization

  • Map and Drive standardization and simplification of core processes across sites (e.g., procurement, inventory, production, finance).
  • Enable the centralization of core operational processes with close alignment to Corporate and IMS functional plans.
  • Drive process reengineering and change management initiatives to maximize ERP value realization.
  • Ensure integration with CRM, HRMS, consolidation application and other global enterprise platforms.

Governance & Compliance

  • Establish program governance structures, KPIs, and reporting mechanisms.
  • Ensure ERP configurations and workflows comply with internal controls, regulatory requirements, and audit standards.
  • Lead risk assessments and mitigation planning for ERP-related operations.

Stakeholder Engagement & Change Management

  • Partner with site leaders, functional heads, and global teams to ensure successful adoption.
  • Design and deliver training, communication, and user enablement strategies.
  • Foster a culture of digital fluency and continuous improvement.
  • Conduct recurring reviews with stakeholders on progress milestones and manage the budget.

Qualifications & Experience

  • Bachelor's or Master's degree in Information Systems, Engineering, Business, or related field
  • 8+ years of experience in ERP program management (e.g., SAP, Oracle, Microsoft Dynamics), preferably in a manufacturing environment
  • Proven track record in leading multi-site program ERP rollouts and/or transformations
  • Strong understanding of supply chain, finance, and manufacturing operations
  • PMP, Agile, or Lean Six Sigma certification is a plus

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