Business Office Assistant
14 hours ago
Job Scope:
- Ensure reception and registration procedures of patients for specialist clinics are handled in a timely manner.
- Provide advice to patients regarding their admission/visitation procedures.
- Ensure all charges received are accurately entered into the Hospital Information System (HIS).
- Perform final checking on charges especially doctor's charges, consignment items, etc., upon finalizing and presenting patient's bill for collection purposes.
- Ensure billing and collection procedures are executed in a professional manner.
- Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in defined policy.
- Apply for Guarantee Letter (GL) and liaise with insurance providers.
- Collect payment through cash, debit/credit card and cheque.
- Assist in ad-hoc task/project assigned.
Job Requirements:
- Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.
- Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service in healthcare, retail or hospitality industry.
- Fresh graduates are encouraged to apply
- Skills: Customer service, self-initiative, multitask, responsive, independent, and communication.
- Willing to work on shifts (including night shifts), weekends and public holidays.
Hiring process:
- Average processing is around 2 to 4 weeks.
- Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.
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