Sales Operations Specialist
4 days ago
Responsibilities:
Handle and maximize renewal contracts process. Proactively establish and maintain effective working relationships with partners/customers. Work with partner sales teams / coordinate quotes and sales opportunities with sales teams in effort to drive renewal rate.Follow-up with customers and partners to ensure a timely renewal process. Periodically reporting on progress of current contract renewals. Track and provide status updates on all open opportunities.Proactively communicate with existing clients to renew their existing service and potential to increase sales of organization's support.Communicate with clients in a professional, concise, and effective manner.Consolidate information on excel from multiple sources for tracking usage consumption for managed services projects.Analyse information and define billing instructions for managed services projects. Periodically reporting on progress of managed services invoices gaps and define actions for correction.Develop/enhance existing process.Perform additional tasks as needed and/or requested.Requirements:
5 years' experience in Sales Support.Excellent MS Office skills, advanced Excel. Must be detail oriented with the ability to multi-task.Superior communication skills in English (verbal and written, both internal and external to the organization). Ability to problem solve and think outside of the box to meet company expectations. Experience cultivating and developing relationships with clients.Experience working in a fast paced, multi-tasked environment.Ability to work well individually, as well as part of a team.Ability to prioritize tasks and display excellent time management skills.High Adaptability in a fast growing and changing organisation.
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