Microsoft Dynamics 365 Functional Consultant

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Fidens Consulting Pte. Ltd. Full time

Benefits:

  • Work under a Singapore Registered Company
  • Flexible work schedule
  • 100 % remote (work-from-home/anywhere)
  • Exposure to ERP projects and cross-border clients

Key Responsibilities:

Project Management & Delivery

  • Manage the end-to-end Dynamics 365 project lifecycle — from planning, design, and implementation to post-go-live support.
  • Lead project meetings with clients and internal stakeholders, ensuring alignment on objectives, deliverables, and milestones.
  • Identify and mitigate project risks, track issues, and maintain all required project documentation.

Business Analysis & Requirement Gathering

  • Engage with clients to analyse business and accounting processes, identify gaps, and recommend system-based solutions.
  • Translate business requirements into detailed functional and technical specifications.
  • Propose Dynamics 365 best practices to enhance productivity, control, and compliance.

ERP Implementation & Customization

  • Configure, test, and deploy Microsoft Dynamics 365 Business Central and/or Dynamics 365 CRM modules (Finance, Sales, Purchase, Inventory, Projects, etc.).
  • Collaborate with developers on integrations, system enhancements, and customization using the Power Platform (Power Apps, Power Automate, Power BI).
  • Manage data migration, validation, and go-live readiness to ensure smooth transitions.

Training & Documentation

  • Conduct user training sessions and provide knowledge transfer to both end-users and administrators.
  • Develop training materials, user manuals, and system documentation to support long-term adoption.

Support & Maintenance

  • Provide first and second-level support for Dynamics 365 systems.
  • Diagnose and resolve application issues, ensuring minimal business disruption.
  • Participate in version upgrades, data migrations, and regression testing.

Additional Responsibilities

  • Support ad-hoc assignments including testing, data preparation, and system validation.
  • Contribute to internal process improvements and cross-team collaboration.

Requirements

  • Degree/Diploma in Accounting, Information Technology, or related discipline.
  • Minimum 1 year of hands-on experience implementing or supporting Microsoft Dynamics 365 Business Central or CRM or Equivalence ERP system.
  • Strong understanding of financial, distribution, or manufacturing business processes.
  • Proficient in system configuration, workflow setup, data import/export, and troubleshooting.
  • Familiarity with Power Platform (Power BI, Power Automate, Dataverse) is an advantage.
  • Excellent analytical, problem-solving, and client communication skills.
  • Able to work independently in a fully remote environment with minimal supervision.
  • Proficient in English and Bahasa Indonesia.

Job Type: Full-time

Pay: RM3, RM3,500.00 per month

Experience:

  • Implementing ERP Projects: 1 year (Required)

Language:

  • English (Required)

License/Certification:

  • Microsoft Dynamics 365 or Power Platform certification (Preferred)

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