Key Account Manager, Gifts

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits to build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

• You'll report to the Sales Manager, Grab for Business (Malaysia), based onsite at our First Avenue Office
• You'll manage a portfolio of Malaysia companies, using data-backed insights to achieve revenue goals, and ensuring client satisfaction.

The Critical Tasks You Will Perform

• Client Acquisition: Identify, source, and acquire corporate clients across various industries and segments in Malaysia.
• Pipeline Management: Build and maintain a strong pipeline of deals, actively tracking performance against sales targets.
• Cross-Functional Collaboration: Work with GrabGifts stakeholders to develop solutions that meet corporate needs, build lasting client relationships, and drive upselling by addressing pain points and offering tailored support.
• Product Expertise: Establish a solid understanding of the GrabGifts product, its value propositions, and capacity for creating bespoke solutions for corporate clients.
• Data Analysis & Strategy:
  • Perform in-depth data analysis of target markets, pipelines, and business using tools like Salesforce CRM and LinkedIn Sales Navigator to develop account-specific growth strategies, position GrabGifts as a category leader, and present data-driven deal reviews and pipeline forecasts to align with business goals and ensure a healthy pipeline.

What Essential Skills You Will Need

• Bachelor's Degree
• Minimum of 3 or more years of experience within (direct client-facing role) in Malaysia, such as HR Tech, Marketing, Ads / Adtech, Gifting or Media solutions.
• Self-driven and motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment
• Proficiency in using CRM tools (E.g. Salesforce) & data analysis tools (MS Office, Google Docs / Sheets / Slides)

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.