Control Room Operator

3 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia YC CAPITAL SDN BHD Full time 24,000 - 42,000 per year

JOB PURPOSE

The Control Room Operator operates and monitor security control room systems, including CCTV, alarms, and access control, ensuring a prompt and appropriate response to incidents. Maintain accurate records and support the overall security operations of the organisation.

KEY RESPONSIBILITIES:

Monitoring & Surveillance

· Operate CCTV, alarm, and access control systems effectively.

· Monitor live feeds for suspicious activities, safety hazards, or unauthorised access.

· Ensure all cameras and security equipment are functioning properly and report faults immediately.

Incident Response & Reporting

· Respond promptly to security alarms and incidents, notifying the Security Supervisor or Manager.

· Provide real-time updates to on-ground security personnel.

· Record all incidents, observations, and actions in the occurrence log.

Communication & Coordination

· Maintain clear communication with security teams, emergency services, and management during incidents.

· Relay instructions to security officers based on control room observations.

Compliance & Record Keeping

· Follow all security protocols, policies, and procedures for monitoring and incident escalation.

· Maintain confidentiality of security footage and sensitive information.

· Keep accurate logs of system checks, shift activities, and incident responses.

Safety & Emergency Support

· Assist in coordinating emergency responses, evacuations, and drills.

· Monitor fire alarm systems and coordinate with safety officers when needed.

KEY COMPETENCIES & QUALIFICATIONS:

· Minimum SPM or equivalent; Diploma in related field preferred.

· Prior experience in a control room or security monitoring role is an advantage.

· Basic computer skills and knowledge of surveillance systems.

· Willingness to work shifts, weekends, and public holidays.

· Strong attention to detail and alertness.

· Good communication skills and ability to multitask.

· Proficiency in operating CCTV, alarms, and access control systems.

· Ability to remain calm and focused under pressure

Job Types: Full-time, Permanent

Pay: RM1, RM2,500.00 per month

Location:

  • Kuala Lumpur (Preferred)

Work Location: In person

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