Import Customer Service Executive

1 week ago


Sepang, Selangor, Malaysia Forward Freight Services Sdn Bhd Full time

Job Requirements:

  • Diploma and or Degree holder in Business Studies/Logistics Management or equivalent qualification
  • At least 1-2 years experience in Logistics industry – Fresh graduates may apply as training will be provided
  • Good computer skills – Microsoft Office (Excel, Word, PowerPoint)
  • Able to converse in English and Bahasa Malaysia
  • Self-motivated, resourceful, resilient, independent and team player

Job Descriptions:

  • Monitor and follow up on all import shipments with relevant documentations and reports.
  • Ensure effective communication and updates of shipment progress to local/oversea agents and customer with relevant documents.
  • Ensure smooth and timely receiving of shipments, clearance, updating systems and effective deliveries.
  • Assist Import Assistant Manager in generating management or periodical report & information.
  • Attend to customer's complaints and ensure that the problems are resolved immediately.
  • Monitor and check on billing and invoicing.

Job Type: Full-time

Pay: RM2, RM3,200.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • KLIA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)

Location:

  • KLIA (Preferred)

Work Location: In person



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