Supplier Quality Engineer

About

Together we make. Come make with us.

Overview

About us.

At Cricut, we believe that we're all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that's just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.

Life

Love your work. And your coworkers.

Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricut growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, we're on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the world's best Halloween party.

Enjoy incredible perks.

We take care of our team. From outstanding medical, dental, vision, and retirement benefits, to pet insurance, 401K match, life insurance, incentive programs, paid time off, on-site massages, phenomenal work-life balance, and employee discounts, we offer the best benefits package in the DIY consumer electronics industry. Period.

Like what you see? We can't wait to meet you.

We are seeking a Supplier Quality Engineer (SQE) with strong technical expertise in home appliance components, including motors, printed circuit board assemblies (PCBA), wire harnesses, and power supply units (PSUs). This role is responsible for ensuring supplier quality, driving root cause analysis, and implementing robust quality systems to support high-performance, reliable products.

Responsibilities

• Component Quality Oversight: Manage and monitor the quality of motors, PCBA, wire harnesses, and PSUs from suppliers, ensuring compliance with specifications and standards.
• Supplier Audits & Qualification: Conduct supplier audits (process, system, and product) and support supplier qualification and onboarding.
• Failure Analysis & Diagnostics: Lead root cause analysis for component failures using tools such as:
  • Motors: Oscilloscopes, vibration analyzers, torque testers, and thermal imaging.
  • PCBA: ICT (In-Circuit Testing), FCT (Functional Circuit Testing), X-ray inspection, AOI (Automated Optical Inspection), and boundary scan.
  • Wire Harnesses: Continuity testers, Hi-Pot testers, crimp height gauges, and pull force testers.
  • PSUs: Load testers, multimeters, oscilloscopes, and thermal chambers.
• Corrective & Preventive Actions: Drive 8D, 5-Why, and FMEA processes to resolve quality issues and prevent recurrence.
• Quality Metrics & Reporting: Track supplier performance using KPIs such as PPM, yield, and defect trends. Report findings and improvement plans regularly.
• Process Improvement: Collaborate with suppliers to implement Poka-Yoke, control plans, and SPC (Statistical Process Control) to improve process capability.
• Cross-Functional Collaboration: Work closely with R&D, Manufacturing, and Procurement teams to align quality expectations and resolve technical issues.

*ONLY APPLICABLE TO MALAYSIAN*

QUALIFICATION AND EXPERIENCE

• Bachelor's degree in Electrical, Mechanical, or Mechatronics Engineering or a related technical field.
• 3–7 years of experience in supplier quality engineering, preferably in the home appliance or consumer electronics industry.
• Strong understanding of motor control systems, PCB design and testing, cable assembly standards, and PSU safety/compliance.
• Hands-on experience with diagnostic and measurement tools for electronic and electromechanical components.
• Familiarity with ISO 9001, IATF 16949, and other relevant quality standards.
• Proficient in quality tools: 8D, FMEA, Control Plans, SPC, MSA, and DOE.
• Excellent communication and problem-solving skills.
• Willingness to travel up to 70% to supplier and manufacturing sites.
• Ability to communicate in Mandarin, to support collaboration with China-based suppliers.

What to Do Next: Please attach your resume including links to your Github and website where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut is an employer who values individuality, equality and diversity, so tell us what you're all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information