Retail Sales Supervisor/Team Leader/KLIA Sepang
1 day ago
About the role
As a Retail Sales Supervisor/Team Leader at UCLOUDLINK SDN. BHD.', you will play a key role in overseeing the smooth operation of our retail store at Kuala Lumpur International Airport Selangor. This full-time position is responsible for leading and motivating a team of retail sales associates to deliver exceptional customer service and drive sales performance.
What you'll be doing
- Supervising and coaching a team of retail sales associates to ensure excellent customer service and sales targets are met
- Monitoring daily store operations and taking appropriate actions to address any issues or concerns
- Developing and implementing sales strategies to drive revenue growth and achieve business objectives
- Handling customer inquiries and complaints in a professional and prompt manner
- Ensuring the store is well-stocked, merchandised, and maintained to company standards
- Assisting in staff training and development to enhance their skills and knowledge
- Collaborating with the management team to identify and implement process improvements
What we're looking for
- Minimum 2 years of experience in a retail supervisory or team leader role
- Excellent communication and interpersonal skills to effectively lead and motivate a team
- Strong problem-solving and decision-making abilities to address operational challenges
- Proficient in data analysis and reporting to track performance and identify growth opportunities
- Passion for providing exceptional customer service and creating a positive store environment
- Flexible and adaptable to work in a fast-paced, dynamic retail environment
What we offer
- Competitive salary and performance-based bonuses
- Comprehensive medical insurance coverage
- Opportunities for career advancement and professional development
- Discounts on company products and services
- Supportive and collaborative work culture
About us
UCLOUDLINK SDN. BHD.' is a leading provider of mobile connectivity solutions, offering a range of innovative products and services to our customers. With a strong presence in the Asia-Pacific region, we are committed to empowering people to stay connected anytime, anywhere. Join our dynamic team and be a part of our continued success.
Apply now to become our next Retail Sales Supervisor/Team Leader at UCLOUDLINK SDN. BHD.
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