Inbound Reservation Executive

2 days ago


Kuala Lumpur Centre Kuala Lumpur, Malaysia DTH Travel Sdn. Bhd. Full time 40,000 - 60,000 per year

Inbound Reservation Executive

(Kuala Lumpur based)

Overall responsibilities

  • Handling requests of bookings and quotations from agents and direct clients & system related works for Malaysia/Borneo.
  • Handles in a timely manner, FIT & GIT quotes, bookings and any work related to reservation.
  • Handles monthly invoicing from booking system and monitoring payment requirements for pre-payment agents.
  • Run reports from the reservation system when requested
  • Liaising with Finance Department on payment received
  • Updating information on TOURPLAN for booking details
  • Maintain excellent communication with colleagues and suppliers
  • Work closely with other department to ensure highest standard of service delivery to clients
  • Any other responsibility given by the company
  • Any ad hoc tasks assigned by the company whenever is necessary
  • Ability to multi-task, prioritize, and manage time effectively

Others:

  • Coordination with the sales, operation & reservation departments with our offices (in all 3 offices).
  • Supporting OPS with preparing for client's arrival; welcome signage, welcome itinerary and vehicle passenger list.
  • Knowledge of Malaysia and its destinations is a must. Minimum 4 years experience related to reservation role (A-Z).
  • Excellent command of Microsoft Office applications (Excel, Word, Outlook) and excellent computing skills.
  • Mastering TOURPLAN is a must
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season.

  • Reservation Executive

    2 weeks ago


    Kuala Lumpur, Malaysia Dorsett Kuala Lumpur Full time

    This is a full-time, on-site role for a Reservation Executive at Dorsett Kuala Lumpur. The Reservation Executive will be responsible for handling FIT and group reservations, providing excellent customer service, communicating with guests, driving sales, and other ad-hoc tasks as required. Pay: RM2,800.00 - RM3,000.00 per month **Benefits**: - Additional...


  • Kuala Lumpur, Kuala Lumpur, Malaysia YTL Hotels Full time 120,000 - 240,000 per year

    A Reservation Executive is responsible for handling guest reservations through phone, email, or online booking systems while maintaining accurate records of room availability and rates. They respond to guest inquiries, provide information about rooms, facilities, and services, and coordinate with the front office and housekeeping to ensure smooth check-ins...


  • Kuala Lumpur, Malaysia Ibis Styles Kuala Lumpur Fraser Business Park Full time

    The Reservation Executive plays a crucial role in managing reservations, ensuring smooth booking processes, and providing excellent customer service. Fresh graduates are welcome to apply, as this role offers an opportunity for entry-level professionals to kick-start their career in the hospitality industry. **Responsibilities**: - **Reservation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Lexis Hotel Group Full time 30,000 - 60,000 per year

    Company DescriptionLexis Hotels & Resorts Sdn Bhd, established in 1995, is renowned for its expertise in professional hotel and resort management services. With a focus on delivering aspirational experiences, the company specializes in unique water chalets and pool villas. Lexis collaborates with award-winning architects to manage innovative hospitality...


  • Kuala Lumpur, Malaysia LUXURY TOURS MALAYSIA SDN BHD Full time

    Responsible for reservations and quotations, both for individual as well as group travel requests of all travel-related requirements Creating and advising tailor-made travel packages and ensuring all relevant data is uploaded in Luxury Tours Malaysia Sdn Bhd. administration system appropriately Coordination with Contracting, Operations and Finance...

  • Mgr-reservations

    2 weeks ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24100108 **Job Category** Reservations **Location** The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23127471 **Job Category** Reservations **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...

  • Reservation Agent

    1 week ago


    Kuala Lumpur, Malaysia INNSIDE BY MELIA KL Full time

    **Job description**: - Sell MHI products and services using up-selling and suggestive selling techniques. - Maintain a high level of product and service knowledge about all MHI Hotels in your region. - Prepare and execute action plans which increase reservation sales and associated business. - Accept wait list reservations. - Process amendments to...


  • Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Synergy Staffing Full time 24,000 - 36,000 per year

    Company :WIT Ventures Sdn BhdPosition : Reservation Executive / Customer Service ExecutiveLocation : Midfields Square East, B2-42A-1, Dataran Niaga Sungai besi, Jalan 11/108c, Sungai Besi, 57100 Kuala Lumpur, Wilayah Persekutuan Kuala LumpurWorking hours:5 days per weekDay Shift: 9.00am to 9.00pm (2 hours break)Night Shift: 9.00pm to 9.00am (2 hours...