Reservation Agent

1 week ago


Kuala Lumpur, Malaysia INNSIDE BY MELIA KL Full time

**Job description**:

- Sell MHI products and services using up-selling and suggestive selling techniques.
- Maintain a high level of product and service knowledge about all MHI Hotels in your region.
- Prepare and execute action plans which increase reservation sales and associated business.
- Accept wait list reservations.
- Process amendments to reservations such as extensions, early departures, etc.
- Manage “no show” reservations by investigation and recording of same.
- Record special billing arrangements for groups and conventions.
- Ad-Hoc duties assign from time to time by management.

**Requirement**:

- Minimum 1 year of hospitality experience.
- Minimum diploma In hotel management/related field.
- Due to work permit restrictions, the position is only open to Malaysian Citizens & permanent residents of Malaysia.

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Professional development

Schedule:

- Rotational shift

Application Question(s):

- What is your notice period?
- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- Bahasa (preferred)
- English (preferred)


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