it executive

2 days ago

Batu Kawan, Penang, Malaysia UMediC Healthcare Full time 36,000 - 48,000 per year

We are seeking a motivated and detail-oriented IT Executive to join our team. This role focuses primarily on Microsoft 365 administration, system support, and IT operations, while also assisting with internal tools and basic web application maintenance.

Key Responsibilities

  • Administer and support Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive, Intune).

  • Manage user accounts, licenses, and permissions through the Microsoft 365 Admin Center.

  • Provide technical support to end-users on software, hardware, and network issues.

  • Assist in maintaining internal systems (ERP, AutoCount, helpdesk, portals).

  • Handle IT support requests through the ticketing system and ensure timely resolution.

  • Support data management and reporting tasks using Excel or Power BI.

  • Assist in IT asset and license management (e.g., Snipe-IT).

  • Coordinate with vendors and service providers for software or system-related issues.

  • Document troubleshooting steps, user guides, and technical SOPs.

  • Ensure compliance with IT policies, security, and data protection standards.

Requirements

  • Diploma or Bachelor's Degree in Information Technology, Computer Science, or equivalent.

  • Fresh graduates are encouraged to apply.

  • Good understanding of Microsoft 365 administration (Exchange, SharePoint, Teams, OneDrive).

  • Familiar with Windows, Linux, and macOS environments (macOS is an advantage).

  • Able to work well in a fast-paced environment, excellent problem-solving skills and take initiative in leading change to improve user satisfaction.

  • Basic knowledge of web technologies (PHP, HTML, JavaScript, SQL) is a plus.

  • Strong problem-solving and analytical skills.

  • Good communication skills in English and Bahasa Malaysia.

  • Willingness to learn, adapt, and work in a team-oriented environment.

Benefits

  • EPF, SOCSO, and EIS contributions
  • Annual leave and medical benefits
  • Friendly and supportive working environment

Job Types: Full-time, Contract

Contract length: 12 months

Pay: RM2, RM4,000.00 per month

Benefits:

  • Flexible schedule
  • Free parking
  • Maternity leave
  • Opportunities for promotion

Ability to commute/relocate:

  • Batu Kawan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Working: 1 year (Preferred)

Work Location: In person

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