Web Project Manager

3 days ago

Greater Kuala Lumpur, Malaysia Z21 Studio, Your Ecommerce Growth Partner Full time 80,000 - 120,000 per year

Role Description:

You'll lead Shopify and custom web projects from kickoff to launch, acting as the bridge between clients, designers, and developers.

  • Be the main point of contact for clients throughout the project
  • Translate client goals into actionable briefs for design and development
  • Guide clients when their requests need refinement or clarification
  • Collaborate with designers on wireframes and mockups
  • Coordinate with developers to ensure builds are on track and up to standard
  • QA websites before handover (we'll train you on this if needed)
  • Own the timeline — keep delivery on track and within scope
  • Proactively solve problems, unblock your team, and maintain strong client relationships
  • Support in creating scopes of work (SOWs), timelines, and improving delivery processes

Requirements:

  • 2–5 years in project management, client servicing, or account management (agency or ecommerce background preferred)
  • Familiarity with Shopify or ecommerce platforms (bonus if you've launched a site)
  • Understand the flow of a web project — idea → design → build → launch
  • Strong communicator — confident, responsive, and clear
  • Comfortable with tools like Notion, Trello, and Google Sheets
  • Eye for detail and usability — you're not a designer, but you notice bad UX
  • Organised, dependable, and you follow through

Nice-to-Haves

  • UI/UX or QA testing experience
  • Knowledge of Shopify apps or third-party integrations

Our Company:

Z21 (zero to one) specializes in traffic, conversion, retention -- the core pillars of e-commerce growth. We design (UI/UX) and develop on Shopify Plus for high-growth brands, grow them with performance marketing on paid ads and email, and continuously optimize their store conversion rate.

As one of Malaysia's first Meta Business Partners and Shopify Plus Partners, Z21 Studio helps e-commerce brands grow through Shopify, FB/IG/Google/TikTok Ads, Email Marketing, Conversion Rate Optimization, and Data Analytics. Our client roster includes popular brands such as Oxwhite, Machines, BloomThis, LUMI Beauty, dUCk, FILA, L'Occitane and many others.

Our Culture:

We are a young team with a young culture:

  • Result oriented
  • No office politics
  • No seniority
  • We offer flexible working hours and locations
  • We prioritize the best idea regardless of position

Dynamic and challenging industry

In the world of digital marketing and e-commerce, things change incredibly fast. That means we must constantly adapt and improve, as staying complacent and comfortable will make us irrelevant in no time. You'll never run out of challenges, providing us opportunities to overcome and grow.

High talent density -- learn fast

Our team is known for its fast learning abilities. What took us 2 years to figure out, we expect you to learn in 6 months with the advantage of leveraging our trial and error experience, and with our guidance.

The Z21 Team

Unlike many other companies, we will not describe our team as a family. We do not have unconditional love; failures and learning opportunities are accepted and encouraged, but simple mistakes are not. We are like a sports team, striving to have the best players.

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