operation manager

2 weeks ago


Johor Bahru, Johor, Malaysia Pulai Springs Resort Berhad Full time 90,000 - 120,000 per year

The Operation Manager is responsible for overseeing the daily operations of the healthcare centre to ensure efficient service delivery, regulatory compliance, and high-quality patient care. This role involves managing staff performance, coordinating clinical and non-clinical departments, optimizing workflows, and implementing operational strategies to support the organization's goals.

Key Qualifications:

  • Minimum Bachelor's Degree in Business or Nursing or Healthcare or equivalent.

  • Minimum 5 years of experience in healthcare management, hospital administration, or a related leadership role

  • Proven track record in managing healthcare operations, regulatory compliance, and effective staff supervision

  • Experience in managerial positions with supervising skills

  • Strong background in business operations, planning, and budgeting

  • Willing to work in JOHOR BAHRU

Knowledge, Skills & Abilities:

  • Ability to set departmental goals, monitor budgets and costs,

analyze data, prepare reports, and recommend improvements

  • Establish, review, and implement policies and procedures in line

with company requirements and regulatory standards

  • Oversee daily activities, staffing, projects, facilities, and equipment

to ensure efficient, safe, and cost-effective service delivery

  • Ensure adherence to statutory requirements (e.g., Bomba, OSH Act,

Machineries Act), manage inspections, license renewals, and

maintain safety standards

  • Monitor service quality, handle complaints, manage

vendors/contractors, and ensure customer satisfaction through

continuous improvement

  • Familiarity with patient care processes, clinical support services,

and healthcare technology systems

Job Type: Full-time

Work Location: In person



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