Customer Support Specialist

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia EVO Business Counsulting Full time 14,400 - 120,000 per year

Only local Malaysian candidates will be considered for this role.

Job Title: Customer Support Specialist

Job type: Contract

Work Location: Bangsar South

Work Arrangement: On-site

Responsibilities:

  • Content Order Fulfilment (Process customer orders)
  • Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
  • Assist Supply with inventory management
  • Billing / Invoicing / Letter of Credit Vetting
  • Managing customer queries
  • Issue invoice and send invoice to customer
  • Follow up customer for invoice payment
  • Sending Customer Survey (Feedback & Complaints, Satisfaction)
  • Manage customer Records, customer Master Data, Manual Pricing update
  • Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue
  • Month end closing activities

Requirements:

  • End to End Order to Cash
  • Sales Order processing
  • SAP FI CO Finance
  • Sales Order Management / Supply Chain Operations experience
  • Adaptable, analytical, agile in learning and results oriented
  • Good to have: SAP Knowledge & Oil & Gas background

Job Type: Contract

Pay: Up to RM5,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person



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