Computer Technician

2 days ago

Seri Manjung, Perak, Malaysia IMIKA EMPIRE SDN BHD Full time

Key Responsibilities:

  • Installation & Setup: Install, configure, and maintain computers, servers, peripherals and network equipment.
  • Troubleshooting: Diagnose and resolve hardware, software, and network issues for end-users.
  • Maintenance: Perform routine updates, security patches, system upgrades, and data backups.
  • Support: Provide help desk support, guide users through problems (phone, chat, in-person), and train them on new tech.
  • Documentation: Record repair details, maintenance activities, and create technical documentation.
  • Client Relationship Management: Build, maintain, and grow relationships with new and existing customers.
  • Sales Presentations: Demonstrate products/services to potential clients, often virtually or in-person.

Key Skills & Qualifications:

  • Technical: Strong knowledge of operating systems (Windows, macOS), hardware components, networking basics, and common software.
  • Soft Skills: Excellent problem-solving, analytical thinking, communication, and customer service.
  • Education: IT Degree/Diploma or equivalence, practical knowledge and certifications (like CompTIA A+, Network+) are highly valued.

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Work Location: In person

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