Waiter - Banquet

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Pullman Kuala Lumpur Bangsar Full time

Job Purpose

This position is responsible for providing exceptional customer-focused banquet services to guests, in compliance with all brand standards and departmental Standard Operating Procedures.

Reporting LinesKey Interactions

Internally

  • Kitchen Staff
  • F&B Staff

Externally

  • Guests

Primary Responsibilities

Banquet Operation

  • Organize and transport all supplies required for the set-up of a function
  • Assist in the set up and break down function rooms according to standard operating procedures
  • Prepare and ensure mise-en-place is complete
  • Deliver F&B/banquet services in accordance to departmental standards and procedures
  • Ensure that all service and storage areas are kept safe, clean and locked
  • Report any complaints, incidents or any other irregularities to management
  • Perform functions of cashiering and dispensing of beverages as assigned

Other Responsibilities

  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all meetings and trainings as assigned by management
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Assist Food & Beverage Outlets in their operations within peak times when needed
  • Maintain complete knowledge of all F&B services, outlets and hotel services/features
  • Perform other duties assigned by the Management of the Hotel
  • Establish and maintain effective employee working relationships

Knowledge and Experience

  • Secondary / High school education
  • Good reading, writing and oral proficiency in English language
  • No experience is required, training will be provided

Competencies

  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times

Job Types: Full-time, Permanent

Pay: RM1, RM2,300.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Server: 1 year (Preferred)

Work Location: In person

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