Senior Hybrid Data Center Support Engineer

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Key Responsibilities:
Technical Support and Maintenance

• Provide advanced technical support and troubleshooting for private and hybrid cloud infrastructure, ensuring high availability and performance for data science/AI development, software development, and production environments.
• Collaborate closely with the Technical Services Manager and engineering teams to monitor systems, diagnose issues, and implement corrective actions while adhering to cost-efficiency and cybersecurity best practices.
• Assist in maintaining automation and monitoring tools to improve operational efficiency and incident response times.
• Work collaboratively across teams to promote knowledge sharing, continuous improvement, and support professional growth, including actively pursuing and maintaining relevant technical certifications.

Technologies Supported:

• Core Technologies: Huawei Data Center solutions, HPE servers and storage, Dell servers and storage, VMware for virtualization and private cloud management, Veeam, Veritas, and Commvault for backup and disaster recovery.
• Other Technologies: KVM, Nutanix (AHV), Red Hat OpenShift, Red Hat Enterprise Linux, Kubernetes, Docker, Ansible, NetApp, and PureStorage enterprise-grade storage.

Skills & Qualifications:

• Bachelor's or Master's degree in Computer Science or a related field.
• Proven experience supporting and maintaining at least one hyperconverged infrastructure (HCI) solution and one traditional 3-tier architecture platform.
• At least 6 years of experience in IT support or operations within the software or data center industry, preferably with a focus on private and hybrid cloud environments.
• Strong analytical and problem-solving skills, capable of resolving complex technical issues in a timely and structured manner.
• Excellent communication and interpersonal skills, able to work effectively with cross-functional teams and clients.

Workplace type:
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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