Customer Service
2 days ago
Key Responsibilities
- Customer Support
- Respond to customer inquiries via chat, email, or call
- Troubleshoot basic technical issues
- Product Training
- Conduct onboarding sessions
- Guide users on product features and updates
- Customer Guidance
- Help customers maximize product value
- Offer proactive tips and solutions
- Remote Support
- Use remote desktop tools to assist users
- Escalate complex issues to the tech team
Requirements
- Good spoken & written English, Mandarin, Bahasa Melayu
- Tech-savvy, fast learner
- Experience with SaaS or AI tools (bonus)
- Familiar with Zoom/Google Meet & remote desktop tools
- Friendly, helpful, and solution-oriented
Bonus Skills
- CRM knowledge (e.g., HubSpot, Zendesk)
- Multilingual (Mandarin, Malay, etc.)
- Experience in training or onboarding
Job Type: Full-time
Pay: RM2, RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- Are you able to on call off office hour and weekend
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
-
Customer Service
2 days ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Synergy Staffing Full time 24,000 - 36,000 per yearCompany : DSV SOLUTIONS (DC) SDN BHDLocation : & 182-02, JALAN ADDA 7, TAMAN ADDA HEIGHTS, JOHOR BAHRUPosition : CUSTOMER SERVICES, TROSPORTATIONQualification :Must possess at least at Diploma or Bachelor degree in any field.1-3 years of working experience in the related field will be added advantage.Experience in Freight forwarding environment and knowledge...
-
Customer Service
2 weeks ago
Johor Bahru, Johor, Malaysia Khal Legacy Full time 30,000 - 60,000 per yearFully responsible for the branches daily operation (opening & closing).Entertain walk in and online customers.Offer a consistently good memorable customer service experience.Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Develop E-commerce strategy to promote sales via online and...
-
Customer Service
2 weeks ago
Johor Bahru, Johor, Malaysia Thong Yee Thong Reflexology Full time 24,000 - 48,000 per yearjobscope:.Greeting and welcoming guests – Ensure every customer feels comfortable upon arrival.Handling bookings and reservations – Assist with phone calls, online booking systems, or walk-in appointments.Providing service information – Explain wellness packages, spa treatments, pricing, and promotions to customers.Managing check-in and check-out –...
-
Customer Service
2 days ago
Johor Bahru, Johor, Malaysia GD EXPRESS SDN BHD Full time 16,800 - 20,400 per yearKey Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...
-
Customer Service
2 days ago
Johor Bahru, Johor, Malaysia Coway Johor Bahru Full time 20,000 - 120,000 per yearAbout the Role:We are currently seeking enthusiastic and results-driven Telemarketing / Telesales Representatives to join our growing sales team. In this role, you will make outbound calls to potential or existing customers, promote products or services, and help customers upgrade or enhance their current plans.This is a target-based role ideal for...
-
Customer Service
2 weeks ago
Johor Bahru, Johor, Malaysia Bread Manufacturing Full time 30,000 - 36,000 per yearRole : Customer Service - Mandarin Speaker - E-Hailing & Deliveries Service (Taiwan & Hong Kong Market)Location : Johor BahruJoining BonusRM5,000 (2 Installment) First installment will be paid after completing 6 months of service, and the remaining amount will be paid after completing an additional 6 months(September to October)Salary : Basic RM3,000 + RM300...
-
Customer Service
2 days ago
Johor Bahru, Johor, Malaysia Bread Manufacturing Full time 24,000 - 28,800 per yearRole : Customer Service - English SpeakerLocation : Johor BahruSalary : Up to RM2800Qualification : 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.Bahasa & EnglishNo exprience neededWorking Days : 6days in a weekShift : Rotational ShiftAnnual Leave - 12 DaysMedical Leave - 14 DaysAdditional leave details will be provided during...
-
Customer Service
2 days ago
Johor Bahru, Johor, Malaysia Trinity Workforce Solution (M) Sdn Bhd Full time 24,000 - 50,400 per yearRole : Customer Service Bahasa & English SpeakerFresh Graduate or SPM Leaver encouraged to applyLocation:- Johor BahruType : 2 Years Contract will be renewable Yearly basisBasic Salary : RM 1,900 - RM 2,100 + Additional Allowances ProvidedWorking days : Mon-Sun (6 days work 1 days off Rotational)Working hours : Rotational ShiftLanguage : English &...
-
Customer Relations Assistant
2 days ago
Johor Bahru, Johor, Malaysia Bright Property Service (M) Sdn Bhd Full time 24,000 - 43,200 per yearNOW WE OPEN VACANCY AT The Raffles SuitesJob DescriptionCollection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.Responsible for creating, updating and keeping of management files.Coordinate with the Project Manager,...
-
Customer Service
2 days ago
Johor Bahru, Johor, Malaysia Bread Manufacturing Full time 15,500 - 18,500 per yearRole : Customer Service (No exprience needed)Location : Johor BahruSalary : RM1900-RM2800 (KPI + Night Shift)Qualification : Min SPM/Fresher/Diploma/Bachelor.No exprience can applyWorking Days : 6Shift :Rotational ShiftJob Descriptions :-Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and...