Associate Business Technologist – ICT Business Technology

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Scicom (MSC) Berhad Full time

Key Responsibilities:

  • Executing project management plans for new and existing projects (Within ICT department).
  • Providing advice and point of contacts with B&D, PMO and ICT teams on all ICT projects implementation.
  • Develop and maintain project documents and governance mechanism.
  • Monitoring and reporting on project progress against predetermined scope, timeline, follow up and other specifications related to ICT department.
  • Enforce ICTBT policies and practices, which recognize the current and evolving needs of all the stakeholders.
  • Handle Request for Proposal (RFP) & other Technology Proposals.
  • Prepare policies and process related to project bidding and project execution based on the scoping done by B&D or Client aligned with ISO standard.
  • Provide technical process flows and other technical documents with the help of other ICT division heads whenever there is any request from the client.
  • Benchmarking the system capabilities and the limitations of various systems deployed at Scicom to carry out client profiling. Also, look at alternative options which could be provided for the client
  • To provide a standard scoping document with a standard timeline of ICT system infrastructure implementation.
  • Prepare internal Project Planning using Microsoft Project and follow up accordingly.

Skills Required:

  • Degree in Computer Science or equivalent or Professional Certification in one or more fields of Information Technology.
  • Possess Project Management qualifications (ITIL, PMP and PRINCE2) would be an added advantage.
  • Develop plans for implementation of projects and the exploitation of contact center technologies relevant to the goals for the organization.
  • Well-developed capacity for critical, conceptual and reflective thinking, and multi-faceted problem-solving skills.
  • Ability to lead implementation team and experience to a range of circumstances requiring considerable interpretation.
  • Excellent oral, written and listening communication skills.
  • Ability to prepare technical write-up and present reports.
  • Ability to communicate at all levels of the organization and clients.
  • Ability to deal with sensitive issues and manage information in a confidential manner.
  • Possess a high level of interpersonal skills.
  • Ability to work as part of a multi-disciplinary team to assist with the ICT Projects required by the organization.
  • Demonstrated ability to build and sustain positive relationships with team members.

Attractive Packages:

  • Attractive Salary (RM4,000 – RM4,500).
  • Performance related bonus for confirmed staff.
  • Annual Leave 15 days.
  • Medical Leave 14 days.
  • Medical and hospitalization coverage.
  • Working Location: Menara TA One.

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