Transaction Capture Analyst 2

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi's Securities Services (SS) supports our clients' business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We're currently looking for a high caliber professional to join our team as Officer, Transaction Capture Analyst 2 - C10 - Hybrid (Internal Job Title: Transaction Capture Analyst 2 - C10) based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you're expected to:

• Responsibilities in this position cover all functions associated with the provision of a Transfer Agency (TA) service.
• Daily operations include receiving and entering unit registry transaction, receiving and uploading unit prices, preparing payments files and cash instructions, and the production, review and sending of investor statements.
• Ensure periodic tasks include distribution processing, management fee rebate calculations, monthly / quarterly investor reporting and annual tax statement production and distribution are completed in an accurate and timely manner.
• Participate in process improvement and re-engineering projects to ensure that the current workflow is efficient and effective
• Ensure Implementation of new funds and system functionality (including system UAT).
• Participate in the setup of new functions and procedures including those relating to the roll out of web access and the handling of investor and advisor queries.
• Administer strong and timely internal controls to mitigate potentials risks in operations.
• Follow applicable Group Compliance policies for the TA role.Ensure 100% effective MCA results.
• Ensure timely escalation and resolution management. 

As a successful candidate, you'd ideally have the following skills and exposure:

• Strong knowledge in TA business, products and workflow.
• At least 3-5 years TA experience.
• Familiarity with global markets – Practices, regulations, industry trends and key industry segments will be an added advantage.
• Knowledge of operations for various kinds of funds including but not limited to Hedge funds, Mutual funds, Unit Trust funds, Superannuation funds etc.
• Detailed knowledge of business processes and procedures as well as service and systems (including downstream impacts)
• Candidate should be flexible ready to work in in different shifts.
• Ability to work in a team-oriented environment.
• Bachelor's degree/University degree or equivalent experience 

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Job Family Group:

Operations - Transaction Services

Job Family:

Transaction Capture Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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