Business Analyst

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia EBC Financial Group Full time

We are looking for a passionate
Business Analyst
to join our team, where you will have the chance to make a real impact, work on exciting projects and collaborate with diverse teams. If you're ready to grow your career and contribute to our success, we'd love to hear from you

Responsibilities:

  • Gathering, validating, and documenting business requirements while collaborating with stakeholders across business units to develop analyses and documentation.
  • Continuously evaluate, analyze systems requirements and maintain system processes
  • Provide status reports to all relevant parties.
  • Create detailed documentation, including business requirements, functional specifications, process maps and user manuals.
  • Provide training and support to ensure successful adoption of new systems and processes.
  • Serve as a liaison between IT and the business to ensure that technology solutions align with business needs.

Requirements:

  • Bachelor's degree (or equivalent) in Information Technology or Computer Science.
  • Minimum of 4 years of professional experience in business analysis within the IT sector/FinTech, demonstrating a strong understanding of business processes and technology solutions.
  • Proficient in Microsoft suite, JIRA, ServiceDesk, Confluence and LucidChart.
  • Knowledge in CRM, Payment System, API gateway and Microsoft SQL would be added advantage.
  • Demonstrates strong communication skills, both written and verbal (English and Mandarin), facilitating clear and concise interactions with stakeholders at all levels.

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