Customer Service Administrator

3 days ago

Kuala Terengganu, Terengganu, Malaysia Seng Huat Electrical & Home Appliances Full time 30,000 - 60,000 per year

About the role

We are seeking a dedicated Customer Service Administrator to join our dynamic team at Seng Huat Electrical & Home Appliances' in Kuala Terengganu, Terengganu. As a full-time team member, you will play a crucial role in providing exceptional customer support and ensuring the smooth day-to-day operations of our customer service department.

What you'll be doing

  1. Responding promptly and courteously to customer inquiries and concerns via phone, email, and other communication channels
  2. Handling customer complaints and resolving issues in a timely and effective manner
  3. Maintaining accurate records of customer interactions and transactions
  4. Providing product information and assisting customers with orders, returns, and exchanges
  5. Collaborating with other departments to ensure customer needs are met
  6. Participating in regular team meetings and contributing to the continuous improvement of customer service processes

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  2. Strong problem-solving and decision-making abilities, with a focus on delivering high-quality customer service
  3. Familiarity with customer service best practices and the ability to adapt to changing customer needs
  4. Proficient in using relevant software and tools to manage customer information and transactions
  5. Experience in a customer service or administrative role, preferably in the retail or consumer electronics industry

What we offer

At Seng Huat Electrical & Home Appliances', we are committed to providing our employees with a rewarding and supportive work environment. Our benefits package includes competitive salary, opportunities for career advancement, and a range of initiatives to support your health and wellbeing.

About us

Seng Huat Electrical & Home Appliances' is a leading provider of high-quality electrical and home appliances in Malaysia. With a strong focus on customer satisfaction, we have built a reputation for excellence and innovation in the industry. Our team is dedicated to delivering exceptional products and services to our customers, and we are committed to fostering a inclusive and collaborative work culture.

If you are excited to be a part of our growing team, we encourage you to apply now.

  • Customer Service Admin Cashier SH-A

    3 days ago

    Kuala Terengganu, Terengganu, Malaysia Seng Huat Electrical & Home Appliances Full time 2,400 - 4,800 per year

    About the RoleWe are seeking a highly organised and detail-oriented Customer Service Admin Cashier (Female) to join our team at Seng Huat Electrical & Home Appliances. This is a full-time position based in Kuala Terengganu, Terengganu. In this important role, you will be responsible for providing excellent customer service and handling administrative duties...

  • Customer Service

    3 days ago

    Kuala Terengganu, Terengganu, Malaysia Fann Academy Full time 2,000 - 5,000 per year

    Tugas Customer ServiceJawab pertanyaan pelanggan (WhatsApp/Call/Sosial Media)Berikan info produk/servis dengan tepat & jelasRekod maklumat pelanggan dalam sistemUrus aduan & selesaikan isu pelangganFollow-up pelanggan selepas pembelianPastikan kepuasan pelanggan sentiasa tinggiPantau pembayaran & status penghantaran/aksesSediakan laporan ringkas prestasi...

  • Customer Service Cashier

    1 day ago

    Kuala Terengganu, Terengganu, Malaysia Seng Huat Electrical & Home Appliances Full time

    FEMALE, Age 18yrs old - 35yrs old.6 working days, Saturday - Thursday. SHIFT 1 - 9:30AM - 6:00PM SHIFT 2 - 12:30PM - 9:00PMCollect payment and issue Invoice to the customer.To monitor and update branch finances, ensure complete business transactions, record and analyses sales activities and support daily sales operations.Calculate, check, record, and...

  • Customer Assistant

    1 day ago

    Kuala Terengganu, Terengganu, Malaysia Watson's Personal Care Stores Sdn Bhd Full time 12,000 - 24,000 per year

    Job descriptionRequirementsRequired languages: Bahasa Malaysia, EnglishAble to work shifts, weekends and public holidays.Fresh graduates / school leavers encouraged to apply.Full-time positions.ResponsibilityMaintain a professional level of customer service in promoting the company's products:Provide professional services to customersEnsure adequate stock...

  • Sales Executive

    3 days ago

    Kuala Terengganu, Terengganu, Malaysia Bank Islam Malaysia Berhad Full time 60,000 - 120,000 per year

    Company DescriptionBank Islam Malaysia Berhad is the pioneering and leading Islamic bank in Malaysia, committed to driving the growth of the Islamic banking and finance industry. Dedicated to advancing prosperity for all, the bank provides diversified Shariah-compliant solutions that cater to the needs of customers and the community. Bank Islam fosters a...

  • pelajar latihan industri bagi tahun 2025/2026

    1 day ago

    Kuala Terengganu, Terengganu, Malaysia SILENTRICH NETWORK Full time 12,000 - 18,000 per year

    PENGAMBILAN PELAJAR LATIHAN INDUSTRI (INTERNSHIP)SILENTRICH NETWORK membuka peluang kepada pelajar untuk menjalani latihan industri (INTERNSHIP) di syarikat kami.ALAMAT1491 Jalan Kuala Berang, Kg Merbau Patah,20050 Kuala Terengganu, TerengganuBIDANG PENGAJIANAdmin managementBusiness administrationHuman resourcesEntrepreneurshipCustomer servicesSales and...

  • sale executive

    3 days ago

    Kuala Terengganu, Terengganu, Malaysia UniPlaster Marketing Sdn Bhd.(HQ) Full time 40,000 - 60,000 per year

    Requirements:Other RequirementsPossess valid driving license and willing to travel to project sites.Able to work extended hours/weekends when required by project schedule.Commitment to safety regulations and site compliance.Responsibilities:Sales & Business Development, Customer Relationship Management, Market & Competitor Analysis, Reporting &...

  • account executive

    3 days ago

    Kuala Terengganu, Terengganu, Malaysia POTEK GADGET ENTERPRISE Full time 40,000 - 60,000 per year

    Qualifications:Minimum Degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience).Proven experience in administrative and accounting roles.Proficiency in accounting software ( SQL ) and E-INVOICEStrong organizational and time-management skills.Excellent attention to detail and accuracy.Good communication and...

  • Human Resources Officer

    3 days ago

    Kuala Terengganu, Terengganu, Malaysia Seng Huat Electrical & Home Appliances Full time 40,000 - 60,000 per year

    About the role Seng Huat Electrical & Home Appliances is seeking a highly motivated HR Officer to join our dynamic team in Kuala Terengganu, Terengganu. In this full-time position, you will play a crucial role in supporting our HR operations and ensuring the smooth running of our employee-related processes.What you'll be doingAssisting with the recruitment...

  • PROMOTER (U-Walk)

    1 day ago

    Kuala Terengganu, Terengganu, Malaysia KASUT U SDN BHD Full time

    Job Description – Promoter/Cashier Position Title: Promoter/Cashier Reports to: Assist. Shop Manager/Shop ManagerPosition Summary A passionate, customer-focused Retail Assistant / Promoter to deliver an outstanding in-store experience, provide excellent product knowledge, assist customers in making informed purchase decisions, and ensure smooth cashiering...