Housekeeper / Room Attendant

23 hours ago


Kota Kinabalu, Sabah, Malaysia Homesuite Hotels Sdn Bhd Full time

Job Title: Housekeeper / Room Attendant

Reports to: Manager – Hotel Operations

Location: The Sigar @ Sutera Bay

Salary Range: RM 1,700.00 – RM 2,000.00

Employment Type: Full-Time

Job Summary

The Housekeeping / Room Attendant is responsible for ensuring guest rooms, corridors, and assigned public areas are cleaned, maintained, and presented to the highest standards of cleanliness and hygiene, providing a comfortable and welcoming environment for hotel guests.


Key Responsibilities

Guest Room Cleaning

  • Clean and service guest rooms daily, including making beds, dusting, vacuuming, and sanitizing bathrooms.
  • Replace bed linens, towels, and guest amenities in line with hotel standards.
  • Replenish minibar, drinking water, coffee/tea, and other in-room supplies as required.
  • Ensure all equipment, furniture, and fixtures are in good condition; report any damages or maintenance issues immediately.

Public & Back-of-House Areas

  • Maintain cleanliness in corridors, service areas, and back-of-house spaces.
  • Dispose of waste and recyclables safely and responsibly.

Guest Service

  • Respond promptly and courteously to guest requests (extra amenities, additional towels, etc.).
  • Respect guest privacy by adhering to "Do Not Disturb" and hotel security policies.
  • Deliver excellent customer service with professionalism and a positive attitude.

Compliance & Safety

  • Follow proper cleaning procedures, chemical handling, and safety standards.
  • Adhere to hotel policies, grooming standards, and hygiene requirements.
  • Comply with health, safety, and sanitation regulations.

Qualifications & Skills

  • Previous housekeeping experience in a hotel or hospitality environment (preferred but not mandatory).
  • Strong attention to detail and time management skills.
  • Ability to work independently and as part of a team.
  • Physically fit and able to perform repetitive tasks, including lifting and bending.
  • Basic communication skills; able to understand guest requests.

Working Conditions

  • Shift-based role, including weekends and public holidays.
  • Requires standing for long periods, bending, and lifting moderate weights.


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