Coordinator (Housekeeping)
24 hours ago
A Housekeeping Coordinator is responsible for managing the daily operations of the
housekeeping department, ensuring cleanliness and organization in hospitality settings.
Key Responsibilities
- Oversee Daily Operations:
Coordinate the daily activities of housekeeping staff, ensuring that all guest rooms
and public areas meet cleanliness standards.
- Staff Management:
Schedule and assign workloads to housekeeping staff, ensuring equitable
distribution of tasks and optimal use of resources.
- Quality Control:
Inspect guest rooms, public areas, and back-of-house areas for cleanliness and adherence to the establishment's standards.
- Inventory Management:
Maintain inventory of cleaning supplies and linens, placing orders as necessary to ensure availability and cost efficiency.
- Guest Relations:
Handle guest complaints related to housekeeping services, providing immediate
solutions to ensure guest satisfaction.
- Training:
Train new housekeeping staff on cleaning protocols, the use of cleaning chemicals, and the operation of equipment.
- Reporting:
Prepare and submit reports on housekeeping activities, including room status, maintenance issues, and staff performance to management.
Qualifications
- Education: A high school diploma is typically required or a related field is preferred.
- Experience: Previous experience in housekeeping or hospitality management is
- advantageous.
- Skills: Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously are essential. Good communication skills are also important for liaising with staff and guests.
Job Type: Full-time
Pay: RM1, RM2,000.00 per month
Work Location: In person
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